HLST 200 Final Exam Questions With 100%
Verified Answers
Intrapersonal communication
communication with oneself using internal vocalization or reflective thinking.
Self-talk
acts of imagination, visualization, and even recall and memory can help us achieve or maintain social
adjustment.
Interpersonal communication
communication between people whose lives mutually influence one another. Builds, maintains, and
ends our relationships, and we spend more time engaged in this type of communication than in other
communication forms.
Instrumental needs
needs that are focused on the goal of achieving a specific outcome.
Relational needs
needs that are focused on the goal of evolving a relationship or communicating the uniqueness of a
specific relationship.
Group communication
communication among 3 or more people to achieve a shared goal.
Transmission model of communication
describes communication as a linear, one-way process in which a sender intentionally transmits a
message to a receiver.
Noise
anything that interferes with a message being sent between participants in a communication
encounter.
Environmental noise
any physical noise present in a communication encounter.
Semantic noise
refers to interference in the encoding and decoding process, resulting in different interpretations of
what is being communicated.
Interaction model of communication
describes communication as a process in which participants alternate positions as sender and receiver
and generate meaning by sending messages and receiving feedback within physical and psychological
contexts.
Transaction model
,describes communication as a process in which communicators generate social realities with social,
relational, and cultural contexts.
Social context
refers to the stated rules or unstated norms that guide communication.
Relational context
includes your previous interpersonal history and relationship with a person.
Cultural context
includes aspects of identity such as gender, pronouns, ethnicity, sexual orientation, class and ability.
Needs of Communication
Physical, practical, identity and social needs
Physical needs
the communication need that people who encounter negative experiences but are willing to
communicate those experiences are more likely to have better mental and physical health.
Practical needs
the communication need we need communication to operate and to complete our daily tasks.
Identity needs
the communication need that is important for us to discover who we are.
Social needs
the communication need that satisfies the social needs for pleasure, affection, companionship,
escape, and relaxation.
Self-concept
your sense of self and awareness of who your are.
Communication competence
refers to the knowledge of effective and appropriate communication patterns and the ability to use
and adapt that knowledge in various contexts.
Unconscious incompetence
you are not aware that you are communicating incompetently.
Conscious incompetence
you know what you should be doing, but realize that you are not doing it as well as you could.
Conscious competence
, you know you are communicating well at the moment, which will add to your bank of experiences to
draw from in future interactions.
Unconscious competence
you communicate successfully without straining to be competent.
Communication apprehension (CA)
is fear or anxiety experienced by a person due to actual or imagined communication with another
person or persons.
AIDET
an acronym to improve communication and build rapport with patients.
ACKNOWLEDGE the patient by name and greet them with a smile.
What does the A in AIDET stand for?
INTRODUCE yourself
What does the I in AIDET stand for?
DURATION, give accurate time expectations and apologize for any delay.
What does the D in AIDET stand for?
EXPLAIN step by step what will happen
What does the E in AIDET stand for?
THANK the patient for their time
What does the T in AIDET stand for?
Self-awareness
conscious knowledge of one's character, emotions, values, assumptions, motives, and desires.
Self-concept
refers to the overall idea of who a person thinks they are. can include their identity, body image, self-
esteem, role performance.
(1) Superiority/Inferiority and (2) Similarity/Difference
What are the 2 dimensions of social comparisons?
Superiority/Inferiority
the dimension that evaluates characteristics such as attractiveness, intelligence, athletic ability, etc.
Similarity/Difference
the dimension where similarities may be desirable in some situations and differences are more
desirable in others.
Verified Answers
Intrapersonal communication
communication with oneself using internal vocalization or reflective thinking.
Self-talk
acts of imagination, visualization, and even recall and memory can help us achieve or maintain social
adjustment.
Interpersonal communication
communication between people whose lives mutually influence one another. Builds, maintains, and
ends our relationships, and we spend more time engaged in this type of communication than in other
communication forms.
Instrumental needs
needs that are focused on the goal of achieving a specific outcome.
Relational needs
needs that are focused on the goal of evolving a relationship or communicating the uniqueness of a
specific relationship.
Group communication
communication among 3 or more people to achieve a shared goal.
Transmission model of communication
describes communication as a linear, one-way process in which a sender intentionally transmits a
message to a receiver.
Noise
anything that interferes with a message being sent between participants in a communication
encounter.
Environmental noise
any physical noise present in a communication encounter.
Semantic noise
refers to interference in the encoding and decoding process, resulting in different interpretations of
what is being communicated.
Interaction model of communication
describes communication as a process in which participants alternate positions as sender and receiver
and generate meaning by sending messages and receiving feedback within physical and psychological
contexts.
Transaction model
,describes communication as a process in which communicators generate social realities with social,
relational, and cultural contexts.
Social context
refers to the stated rules or unstated norms that guide communication.
Relational context
includes your previous interpersonal history and relationship with a person.
Cultural context
includes aspects of identity such as gender, pronouns, ethnicity, sexual orientation, class and ability.
Needs of Communication
Physical, practical, identity and social needs
Physical needs
the communication need that people who encounter negative experiences but are willing to
communicate those experiences are more likely to have better mental and physical health.
Practical needs
the communication need we need communication to operate and to complete our daily tasks.
Identity needs
the communication need that is important for us to discover who we are.
Social needs
the communication need that satisfies the social needs for pleasure, affection, companionship,
escape, and relaxation.
Self-concept
your sense of self and awareness of who your are.
Communication competence
refers to the knowledge of effective and appropriate communication patterns and the ability to use
and adapt that knowledge in various contexts.
Unconscious incompetence
you are not aware that you are communicating incompetently.
Conscious incompetence
you know what you should be doing, but realize that you are not doing it as well as you could.
Conscious competence
, you know you are communicating well at the moment, which will add to your bank of experiences to
draw from in future interactions.
Unconscious competence
you communicate successfully without straining to be competent.
Communication apprehension (CA)
is fear or anxiety experienced by a person due to actual or imagined communication with another
person or persons.
AIDET
an acronym to improve communication and build rapport with patients.
ACKNOWLEDGE the patient by name and greet them with a smile.
What does the A in AIDET stand for?
INTRODUCE yourself
What does the I in AIDET stand for?
DURATION, give accurate time expectations and apologize for any delay.
What does the D in AIDET stand for?
EXPLAIN step by step what will happen
What does the E in AIDET stand for?
THANK the patient for their time
What does the T in AIDET stand for?
Self-awareness
conscious knowledge of one's character, emotions, values, assumptions, motives, and desires.
Self-concept
refers to the overall idea of who a person thinks they are. can include their identity, body image, self-
esteem, role performance.
(1) Superiority/Inferiority and (2) Similarity/Difference
What are the 2 dimensions of social comparisons?
Superiority/Inferiority
the dimension that evaluates characteristics such as attractiveness, intelligence, athletic ability, etc.
Similarity/Difference
the dimension where similarities may be desirable in some situations and differences are more
desirable in others.
