RD Exam: Domain 3 Questions And
Answers.
Name the 5 functions of management -
\Plan, organize, direct, control, and evaluate
What does SWOT stand for? -
\Strengths, weaknesses, opportunities, and threats
What does MOU stand for? -
\Memo of understanding
What type of staff member is not involved in the day to day operations but does provide
support and advise to the line? -
\Advisory or specialists
What type of staff member serves as both line and staff? -
\Functional
What type of model represents functions that are centered around individuals, not
above and below them -
\Concentric or Circular Model of Organization
What is the standard index of minutes per meal and hour for acute care facilities? -
\17 minutes per meal or 3.5 meals per labor hour
What is the standard index of meals per hour for extended care facilities? -
\5 meals
What is the standard index of meals per hour for cafeterias? -
\5.5 meals
What is the standard index of meals per hour for school foodservice? -
\13-15 meals
What is the difference between absolute and adjusted FTEs? -
\Absolute is the minimum number of employees needed to staff the facility and counts
productive hours while adjusted FTEs take into account benefit days and days off
What factor must you multiply by to determine the number of relief workers needed? -
\0.55
What is the formula for FTEs/day -
, \(Hours worked per day) / 8 hour work load
What is the formula for FTEs/week -
\(Hrs worked per week) / 40 hr work load
What is the formula for FTEs/year -
\(Hrs worked that year) / 2080
How do you increase productivity? -
\Increase the output or decrease the input
What is the formula for meals per labor hour? -
\(# of meals produced) / # hours worked
Name some inputs -
\Resources: labor, money, materials, facilities, energy
Name some outputs -
\Meals, pt days, consults
What theory of motivation has 5 levels (physiological, security/safety, social, self
esteem, and self realization) or hierarchies and states that motivation is achieved by the
desire to satisfy specific needs? -
\Maslow's
What theory of motivation states that there are satisfiers and dissatisfies called
maintenance factors and motivator factors? -
\Herzberg's two factor theory
What theory of motivation states that all people have 2 basic needs: achievement,
power, and affiliation? -
\McClelland's achievement-power-affiliation theory
What theory states that the manager's attitude towards employees has an impact on the
job? -
\MacGregor's
What is theory X? -
\People inherently dislike work and will avoid it and uses authoritarian, negative,
autocratic styles of management.
What is theory Y? -
\States that work is as natural as play or rest and usese positive and participative styles
of management.
What is theory Z? -
Answers.
Name the 5 functions of management -
\Plan, organize, direct, control, and evaluate
What does SWOT stand for? -
\Strengths, weaknesses, opportunities, and threats
What does MOU stand for? -
\Memo of understanding
What type of staff member is not involved in the day to day operations but does provide
support and advise to the line? -
\Advisory or specialists
What type of staff member serves as both line and staff? -
\Functional
What type of model represents functions that are centered around individuals, not
above and below them -
\Concentric or Circular Model of Organization
What is the standard index of minutes per meal and hour for acute care facilities? -
\17 minutes per meal or 3.5 meals per labor hour
What is the standard index of meals per hour for extended care facilities? -
\5 meals
What is the standard index of meals per hour for cafeterias? -
\5.5 meals
What is the standard index of meals per hour for school foodservice? -
\13-15 meals
What is the difference between absolute and adjusted FTEs? -
\Absolute is the minimum number of employees needed to staff the facility and counts
productive hours while adjusted FTEs take into account benefit days and days off
What factor must you multiply by to determine the number of relief workers needed? -
\0.55
What is the formula for FTEs/day -
, \(Hours worked per day) / 8 hour work load
What is the formula for FTEs/week -
\(Hrs worked per week) / 40 hr work load
What is the formula for FTEs/year -
\(Hrs worked that year) / 2080
How do you increase productivity? -
\Increase the output or decrease the input
What is the formula for meals per labor hour? -
\(# of meals produced) / # hours worked
Name some inputs -
\Resources: labor, money, materials, facilities, energy
Name some outputs -
\Meals, pt days, consults
What theory of motivation has 5 levels (physiological, security/safety, social, self
esteem, and self realization) or hierarchies and states that motivation is achieved by the
desire to satisfy specific needs? -
\Maslow's
What theory of motivation states that there are satisfiers and dissatisfies called
maintenance factors and motivator factors? -
\Herzberg's two factor theory
What theory of motivation states that all people have 2 basic needs: achievement,
power, and affiliation? -
\McClelland's achievement-power-affiliation theory
What theory states that the manager's attitude towards employees has an impact on the
job? -
\MacGregor's
What is theory X? -
\People inherently dislike work and will avoid it and uses authoritarian, negative,
autocratic styles of management.
What is theory Y? -
\States that work is as natural as play or rest and usese positive and participative styles
of management.
What is theory Z? -
