USPS SSA Exam Questions With Verified
Answers
Registered Mail
First-Class and Priority service only.
Most secure service the post office offers.
$50,000 insurance and free tracking included.
International Shipping/Mailing Methods (5)
Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
Balloon Price
- Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and girth.
Oversize Price
- Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
Dimensional Weight Pricing
- Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service
This allows customers to return merchandise to merchants without having to pay postage (postage
has already been prepaid by the merchant).
Priority Mail Express
- Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
Priority Mail
- 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail
Consists of items sent within the United States, its territories, possessions, APO's, FPO's, DPO's, and
the UN.
Mailing Services (6)
, Services for which USPS does not have to compete for business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6)
Services where the USPS competes with other companies, such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
S.O.L.E.R.
Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail)
3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals
Items published at least 4 times a year from a known publisher.
USPS Marketing Mail (includes EDDM)
Consists of printed matter, flyers, advertising, catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service
- Provides customers with proof of mailing and the date and time the item was delivered or delivery
was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD)
- Used to mail merchandise for which the mailer has not yet been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
- Requires a five-part form.
PS Form 3811
Answers
Registered Mail
First-Class and Priority service only.
Most secure service the post office offers.
$50,000 insurance and free tracking included.
International Shipping/Mailing Methods (5)
Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
Balloon Price
- Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and girth.
Oversize Price
- Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
Dimensional Weight Pricing
- Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service
This allows customers to return merchandise to merchants without having to pay postage (postage
has already been prepaid by the merchant).
Priority Mail Express
- Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
Priority Mail
- 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail
Consists of items sent within the United States, its territories, possessions, APO's, FPO's, DPO's, and
the UN.
Mailing Services (6)
, Services for which USPS does not have to compete for business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6)
Services where the USPS competes with other companies, such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
S.O.L.E.R.
Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail)
3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals
Items published at least 4 times a year from a known publisher.
USPS Marketing Mail (includes EDDM)
Consists of printed matter, flyers, advertising, catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service
- Provides customers with proof of mailing and the date and time the item was delivered or delivery
was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD)
- Used to mail merchandise for which the mailer has not yet been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
- Requires a five-part form.
PS Form 3811
