D072 Module 6 WGU for Fundamentals for
Success in Business final exam
The ability to understand and manage emotions in oneself and in others
Define the term emotional intelligence (EI).
People with high EI are better able to regulate their behaviors and emotions and are therefore more
successful in their personal and business relationships
What are the benefits of having high EI?
Self-awareness, self-management, social awareness and relationship management
What are the 4 building blocks of EI?
Self-awareness
What EI term describes the ability to accurately perceive, assess, and exhibit appropriate emotions?
Self-management
What EI term describes a person's ability to channel he/her emotions in a positive way when needed?
Social awareness
What EI term refers to the ability to empathize and understand how others feel?
Relationship management
What EI term describes the ability to assist others in managing their own emotions and to establish
supportive relationships with others?
Emotional quotient (EQ) is a measure of the level of a person's EI.
Define the term Emotional quotient.
High emotional intelligence, moral strength, grit, and courage
What are four important characteristics do moral leaders need?
The extent to which people want to see themselves as ethical caring people
Define the term moral identity?
Courage
What term describes the willingness to face agony, pain, intimidation, or uncertainty, even when you
are reluctant or fearful?
The ability to persist in something you feel passionate about and persevere when you face obstacles.
Define the term grit.
Machiavellianism is a personality trait centered on manipulativeness, callousness, and indifference to
morality
Define the term Machiavellianism.
Success in Business final exam
The ability to understand and manage emotions in oneself and in others
Define the term emotional intelligence (EI).
People with high EI are better able to regulate their behaviors and emotions and are therefore more
successful in their personal and business relationships
What are the benefits of having high EI?
Self-awareness, self-management, social awareness and relationship management
What are the 4 building blocks of EI?
Self-awareness
What EI term describes the ability to accurately perceive, assess, and exhibit appropriate emotions?
Self-management
What EI term describes a person's ability to channel he/her emotions in a positive way when needed?
Social awareness
What EI term refers to the ability to empathize and understand how others feel?
Relationship management
What EI term describes the ability to assist others in managing their own emotions and to establish
supportive relationships with others?
Emotional quotient (EQ) is a measure of the level of a person's EI.
Define the term Emotional quotient.
High emotional intelligence, moral strength, grit, and courage
What are four important characteristics do moral leaders need?
The extent to which people want to see themselves as ethical caring people
Define the term moral identity?
Courage
What term describes the willingness to face agony, pain, intimidation, or uncertainty, even when you
are reluctant or fearful?
The ability to persist in something you feel passionate about and persevere when you face obstacles.
Define the term grit.
Machiavellianism is a personality trait centered on manipulativeness, callousness, and indifference to
morality
Define the term Machiavellianism.
