WGU D072 Unit 4 Test exam for
Fundamentals for Success in Business
Which goal is one of the three main functions of communication within an organization?
Coordination of competitive positions
Enhancement of structural framework
Transmission of information
Establishment of a foundation for structural analysis
Transmission of information
Two coworkers are discussing proposed options for a new department-wide computer system.
Coworker A shares their viewpoints, addresses the pros and cons of the system, and explains why this
would be the best option. When done, Coworker A asks Coworker B for feedback as well as input and
thoughts on the options. Which communication style is Coworker A exhibiting?
Assertive
Passive-aggressive
Passive
Aggressive
Assertive
A team member says, "I think we should purchase the less expensive of the two options. What does
the rest of the team think?" Which communication style is being used by the team member?
Assertive
Passive
Aggressive
Passive-aggressive
Assertive
What is a barrier to effective communication?
Credibility
Time
Consent
Topic
Credibility
What is an advantage of written communication?
It provides the sender the opportunity to reflect on ideas.
It facilitates the likely interpretation of the message by the reader.
It is the easiest form of communication.
It allows for instant feedback.
It provides the sender the opportunity to reflect on ideas
Which type of communication style is reflected by an employee who is disturbed by a negative review
but fails to speak up about their concerns or feelings?
Passive-aggressive
Passive
Fundamentals for Success in Business
Which goal is one of the three main functions of communication within an organization?
Coordination of competitive positions
Enhancement of structural framework
Transmission of information
Establishment of a foundation for structural analysis
Transmission of information
Two coworkers are discussing proposed options for a new department-wide computer system.
Coworker A shares their viewpoints, addresses the pros and cons of the system, and explains why this
would be the best option. When done, Coworker A asks Coworker B for feedback as well as input and
thoughts on the options. Which communication style is Coworker A exhibiting?
Assertive
Passive-aggressive
Passive
Aggressive
Assertive
A team member says, "I think we should purchase the less expensive of the two options. What does
the rest of the team think?" Which communication style is being used by the team member?
Assertive
Passive
Aggressive
Passive-aggressive
Assertive
What is a barrier to effective communication?
Credibility
Time
Consent
Topic
Credibility
What is an advantage of written communication?
It provides the sender the opportunity to reflect on ideas.
It facilitates the likely interpretation of the message by the reader.
It is the easiest form of communication.
It allows for instant feedback.
It provides the sender the opportunity to reflect on ideas
Which type of communication style is reflected by an employee who is disturbed by a negative review
but fails to speak up about their concerns or feelings?
Passive-aggressive
Passive
