USPS Exam 421 SSA Academy Questions With
100% Correct Answers
Domestic Mail Manual (DMM)
Sets forth the policies and regulations governing domestic mail.
International Mail Manual (IMM)
Sets forth the policies and regulations governing international mail
Domestic Mail
Mail sent within the US, APO/FPO, the UN, and all US territories and possesions.
Label 127
Attached to all anonymous mail being returned to ensure surface transport only.
PolicyNet
Where all manuals and directives are found.
PS Form 17
Stamp requisition/return
PS Form 2976
Customs declaration for all international mail.
AVSEC
Aviation Security
24 Hour Clock
End to end process that ensures the mail is collected, distributed and delivered on time.
Administrative Support Manual (ASM)
Contains policies and procedures for administrative and support functions within the postal service.
Express Mail Label 11-B
Post office to addressee
Anonymous Mail
Bears only stamps as postage, weighs more than 13 oz, and was not accepted by a postal employee.
DDD1
Decal attached to all mail receptacles explaining the 13oz rule to customers.
Label 200
, Registered Mail barcode. To avoid confusion, Label 200 is the only barcode to be placed on the
registered mail piece.
PS Form 1000
Domestic and International Claims
PS Form 3811-A
Return receipt after mailing, and electronic return receipt
PS Form 3546
Official change/correction to mail forward change of address order
Publication 75
Mover's Guide
PS Form 3811
Domestic return receipt
PS Form 3849
Delivery notice/reminder receipt (pink card)
Express Mail Label 11-HPFU
Hold for Pickup
PS Form 1509
Sender's request for USPS Package Intercept Service
PS Form 3883
Six or more certified mails
PS Form 3877
Firm mailing book for accountable mail. (Multiple mailings in a single transaction)
PS Form 3575Z
Employee generated change of address form
PS Form 6182
Commercial invoice
PS Form 3982
Change of address
PS Form 8105-B
100% Correct Answers
Domestic Mail Manual (DMM)
Sets forth the policies and regulations governing domestic mail.
International Mail Manual (IMM)
Sets forth the policies and regulations governing international mail
Domestic Mail
Mail sent within the US, APO/FPO, the UN, and all US territories and possesions.
Label 127
Attached to all anonymous mail being returned to ensure surface transport only.
PolicyNet
Where all manuals and directives are found.
PS Form 17
Stamp requisition/return
PS Form 2976
Customs declaration for all international mail.
AVSEC
Aviation Security
24 Hour Clock
End to end process that ensures the mail is collected, distributed and delivered on time.
Administrative Support Manual (ASM)
Contains policies and procedures for administrative and support functions within the postal service.
Express Mail Label 11-B
Post office to addressee
Anonymous Mail
Bears only stamps as postage, weighs more than 13 oz, and was not accepted by a postal employee.
DDD1
Decal attached to all mail receptacles explaining the 13oz rule to customers.
Label 200
, Registered Mail barcode. To avoid confusion, Label 200 is the only barcode to be placed on the
registered mail piece.
PS Form 1000
Domestic and International Claims
PS Form 3811-A
Return receipt after mailing, and electronic return receipt
PS Form 3546
Official change/correction to mail forward change of address order
Publication 75
Mover's Guide
PS Form 3811
Domestic return receipt
PS Form 3849
Delivery notice/reminder receipt (pink card)
Express Mail Label 11-HPFU
Hold for Pickup
PS Form 1509
Sender's request for USPS Package Intercept Service
PS Form 3883
Six or more certified mails
PS Form 3877
Firm mailing book for accountable mail. (Multiple mailings in a single transaction)
PS Form 3575Z
Employee generated change of address form
PS Form 6182
Commercial invoice
PS Form 3982
Change of address
PS Form 8105-B
