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MGT cases, Fundamentals of MGT by stephen p robbins

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lOMoARcPSD|23428902




MGT 105 Reading Notes


Product Promotion and Brand Management (University of California San Diego)




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MGT 105 READING NOTES

PREFACE & CHAPTER 1

Textbook purpose- to provide a comprehensive and up-to-date treatment of the subjects of
brands, brand equity, and strategic brand management

3 important questions-
1. How can we create brand equity?
2. How can we measure brand equity?
3. How can we sustain brand equity to expand business opportunities?

Brand-
● Derived from the word brandr, which mean <to burn= as brands were the means by which
the owners of livestock mark their animals to identify them
● According to the AMA, a brand is a <name, term sign, symbol, or design, or a combination of
them, intended to identify the goods and services of one seller or group of sellers and to
differentiate them from those of competition.=
● A brand is more than a product because it can have dimensions that differentiate it in some
way from other products designed to satisfy the same need.
● Brands, especially strong ones, carry a number or different types of associations, and
marketing must account for all of them when making marketing decisions
● An entire marketing program can contribute to the consumers understanding of the brand
● In ûrms, brands represent enormously valuable pieces of legal property capable of
inüuencing consumer behavior, being bought and sold, providing the security of sustained
future revenues
● A brand is ultimately something that resides in the minds of consumers
○ It is a perceptual entity rooted in reality that reüects the perceptions of consumers
● To brand a product it is necessary to teach consumers <who= the product is by giving it a
name and using other brand elements to help identify it
● Marketers can beneût from branding whenever consumers are in a choice situation

Product-
● A product is anything we can offer to a market for attention, acquisition, use or
consumption that might satisfy a need or want.
● 5 levels of meaning for a product-
1. Core beneût level- the fundamental need or want that consumers satisfy by
consuming the product or service
2. Generic product level- a basic version of the product containing only those
attributes or characteristics absolutely necessary for its functioning but no
distinguishing features. This is essentially a stripped-down, no-frills version of the
product that adequately performs the product function




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