SALESFORCE UX DESIGNER CERTIFICATION
ACTUAL EXAM 2- 200 REAL VERIFIED
QUESTIONS AND CORRECT ANSWERS AGRADE.
When you're in the discovery phase, what should you think
about when shaping your discovery questions?
A. Participant compensation is significant and you interview
people only outside of their work hours
B. You should always recruit the widest range of people for
your study (even if they're entirely unrelated to the focus of
the problem you're researching).
C. Each of your stakeholders' desired outcomes, so that you
can align your findings to them as closely as possible
D. The aim and scope of your study, what you're exploring ,
and which people you plan to interview - ANSWER >>>>D
Which is the best research method to help understand what
people do?
A. Attitudinal
B. Behavioral
C. Quantitative
D. Qualitative - ANSWER >>>>B
,Cloud Kicks is adding a new product line and asks its UX
designer to conduct research to learn how its customers
organize products and services.
Which research method should be used?
A. Web analytics
B. A/B Testing
C. Card sorting
D. Eye tracking testing - ANSWER >>>>C. Card Sorting
What is Card Sorting? - ANSWER >>>>Card sorting is a UX
research technique in which users organize topics into
groups.
Which is an important principle of the Salesforce personas?
A. They are tied to the users' titles and roles
B. They focus on users' demographic characteristics
C. They are based on users' goals, behaviors, and
motivations.
D. They are based only on the things users do in the
Salesforce platform, rather than on all of their job
responsibilities. - ANSWER >>>>C.
Which of these can help you integrate personas into your
design and development process?
A. Send an email to the project team with all personas listed,
assuming priority and value will be obvious.
B. Make sure the project team focuses equally on all of the
personas rather than aligning on a primary persona.
,C. Encourage the project team to only focus on the revenue-
generating personas first.
D. Schedule a meeting with your colleagues to introduce the
personas, and collaborate on writing user stores. - ANSWER
>>>>D.
What is the best practice to keep prototypes as low-to-mid-
fidelity during the early stages of rapid prototyping?
A. When high-fidelity design is done, the time for feedback
and testing is over.
B. Rapid prototyping involves quick feedback and iteration so
high-fidelity would be a waste of time.
C. Testers are easily distracted by high-fidelity design and
therefore feedback is minimal.
D. Rapid prototyping tools are made to create only low-to-mid-
fidelity designs. - ANSWER >>>>B.
What is a key consideration for using color responsibly with
accessibility in mind?
A. Ensure there's enough contrast between adjacent colors
B. Use bright, easy-to-find colors
C. Ensure color is the only indicator of intended meaning
D. Only primary colors should be used as they are the most
accessible. - ANSWER >>>>A.
, What feature does a screen reader user commonly use to
navigate through a page?
A. Voice dictation
B. Tabbing through the design to find the right section
C. Using the Find Function
D. Heading structure - ANSWER >>>>D.
Which two of these WCAG restrictions are crucial to follow
when designing animation for the web?
A. Minimal color contrast
B. Aspect ratio of at least 600x800
C. Limited flashing or blinking
D. Animations longer than 5 seconds can be stopped or
paused. - ANSWER >>>>C, D
What does WCAG stand for? - ANSWER >>>>Web Content
Accessibility Guidelines
What is the goal of relationship design?
A. Designing for long-term use of a product
B. Focusing on the experience a person has with a product-
often a digital product
C. Encouraging social connection, engagement, and values.
D. Focusing on an organization's processes and systems that
impact a user's entire journey with the organization. -
ANSWER >>>>C.
What criteria does relationship design add to the human-
centered design requirement of desirability, feasibility, and
viability?
ACTUAL EXAM 2- 200 REAL VERIFIED
QUESTIONS AND CORRECT ANSWERS AGRADE.
When you're in the discovery phase, what should you think
about when shaping your discovery questions?
A. Participant compensation is significant and you interview
people only outside of their work hours
B. You should always recruit the widest range of people for
your study (even if they're entirely unrelated to the focus of
the problem you're researching).
C. Each of your stakeholders' desired outcomes, so that you
can align your findings to them as closely as possible
D. The aim and scope of your study, what you're exploring ,
and which people you plan to interview - ANSWER >>>>D
Which is the best research method to help understand what
people do?
A. Attitudinal
B. Behavioral
C. Quantitative
D. Qualitative - ANSWER >>>>B
,Cloud Kicks is adding a new product line and asks its UX
designer to conduct research to learn how its customers
organize products and services.
Which research method should be used?
A. Web analytics
B. A/B Testing
C. Card sorting
D. Eye tracking testing - ANSWER >>>>C. Card Sorting
What is Card Sorting? - ANSWER >>>>Card sorting is a UX
research technique in which users organize topics into
groups.
Which is an important principle of the Salesforce personas?
A. They are tied to the users' titles and roles
B. They focus on users' demographic characteristics
C. They are based on users' goals, behaviors, and
motivations.
D. They are based only on the things users do in the
Salesforce platform, rather than on all of their job
responsibilities. - ANSWER >>>>C.
Which of these can help you integrate personas into your
design and development process?
A. Send an email to the project team with all personas listed,
assuming priority and value will be obvious.
B. Make sure the project team focuses equally on all of the
personas rather than aligning on a primary persona.
,C. Encourage the project team to only focus on the revenue-
generating personas first.
D. Schedule a meeting with your colleagues to introduce the
personas, and collaborate on writing user stores. - ANSWER
>>>>D.
What is the best practice to keep prototypes as low-to-mid-
fidelity during the early stages of rapid prototyping?
A. When high-fidelity design is done, the time for feedback
and testing is over.
B. Rapid prototyping involves quick feedback and iteration so
high-fidelity would be a waste of time.
C. Testers are easily distracted by high-fidelity design and
therefore feedback is minimal.
D. Rapid prototyping tools are made to create only low-to-mid-
fidelity designs. - ANSWER >>>>B.
What is a key consideration for using color responsibly with
accessibility in mind?
A. Ensure there's enough contrast between adjacent colors
B. Use bright, easy-to-find colors
C. Ensure color is the only indicator of intended meaning
D. Only primary colors should be used as they are the most
accessible. - ANSWER >>>>A.
, What feature does a screen reader user commonly use to
navigate through a page?
A. Voice dictation
B. Tabbing through the design to find the right section
C. Using the Find Function
D. Heading structure - ANSWER >>>>D.
Which two of these WCAG restrictions are crucial to follow
when designing animation for the web?
A. Minimal color contrast
B. Aspect ratio of at least 600x800
C. Limited flashing or blinking
D. Animations longer than 5 seconds can be stopped or
paused. - ANSWER >>>>C, D
What does WCAG stand for? - ANSWER >>>>Web Content
Accessibility Guidelines
What is the goal of relationship design?
A. Designing for long-term use of a product
B. Focusing on the experience a person has with a product-
often a digital product
C. Encouraging social connection, engagement, and values.
D. Focusing on an organization's processes and systems that
impact a user's entire journey with the organization. -
ANSWER >>>>C.
What criteria does relationship design add to the human-
centered design requirement of desirability, feasibility, and
viability?
