MGMT CH 1 EXAM QUESTIONS WITH 100%
CORRECT ANSWERS
T/F: Business intelligence refers to all the information available to managers from many sources
beyond the organization's own information systems.
True
T/F: The chief information officer heads the IT department in most organizations.
True
T/F: Information systems should meet compliance standards set by governments and other regulatory
agencies, which may change from time to time and also vary by country or state.
True
T/F: A news agency requires an immediate account of the casualties in an airplane accident for a news
alert. In this situation, a quick, approximate report would be preferred rather than a detailed,
accurate report that requires considerable time to prepare.
True
T/F: The development and application of innovative information systems improve the operations of
an organization; however, they do not lead to any competitive advantage.
False
T/F: The study of information systems-how people, technology, processes, and data work together-is
referred to as management information systems.
True
T/F: Timelines add value to information as a means of avoiding bias.
False
T/F: Information systems support data-driven decision making which draws on a large amount of data
to reveal important trends and patterns.
True
T/F: Disconnects in communication between IT staff and others in the organization often arise
because of the jargon barrier.
True
T/F: The psychology of group dynamics invariably shifts positively when team members use online
tools to communicate.
False
In an information system department, the operations department is responsible for ________.
handling backups and archiving
Which of the following statements is true of information technology (IT)?
, Anything capable of collecting, processing, storing, or displaying electronic data is potentially part of
an information system.
Which of the following refers to individual facts or pieces of information?
data
Which of the following is the role of a Chief Privacy Officer in an organization?
helping shape the policies that govern the protection of confidential information
As a result of people editing, cutting and pasting, and making copies of electronic documents,
________.
organizations find it difficult to manage the retention process
Play-e-ball, a company that creates games for gaming consoles, gathers data from the information
systems of its partners, suppliers, and distributors. It uses this data along with internal data to
develop different games for different consumer demographics, and it targets the most profitable
segments. Which of the following is illustrated in this scenario?
business intelligence
Marsha, a sales executive, faces issues while copying data from one spreadsheet to another. The
formatting of the copied data is not the same as that of the data that is pasted. She started facing this
problem only after her older spreadsheet application was upgraded to a newer version. She raises a
ticket stating "Request older system. New system not working as desired." The IT technician
misconstrues this as a request to replace the computer with an older version. When Marsha returns
the next morning, she finds that her computer has been replaced with an older version. Which of the
following is the reason why her request had been misunderstood?
the jargon barrier
The use of information systems in achieving excellence in operations can result in ________.
higher cost savings
Which of the following is a concern regarding information systems that support virtual teamwork?
the relative stage of infancy of such systems
________ is responsible for identifying, assessing, and addressing threats to an organization from
unforeseen circumstances.
the crisis management team
Which of the following statements is true about user-generated content?
It makes up most of the information in systems such as eBay, Craigslist, and Wikipedia.
Which of the following statements is true of information systems?
Information systems are involved in tracking employee payroll, taxes, benefits, and timesheets.
An information system is used to centralize information related to voting behavior in Texas. One of
the indicators measured by the system is the average waiting time to vote. The time people spend
CORRECT ANSWERS
T/F: Business intelligence refers to all the information available to managers from many sources
beyond the organization's own information systems.
True
T/F: The chief information officer heads the IT department in most organizations.
True
T/F: Information systems should meet compliance standards set by governments and other regulatory
agencies, which may change from time to time and also vary by country or state.
True
T/F: A news agency requires an immediate account of the casualties in an airplane accident for a news
alert. In this situation, a quick, approximate report would be preferred rather than a detailed,
accurate report that requires considerable time to prepare.
True
T/F: The development and application of innovative information systems improve the operations of
an organization; however, they do not lead to any competitive advantage.
False
T/F: The study of information systems-how people, technology, processes, and data work together-is
referred to as management information systems.
True
T/F: Timelines add value to information as a means of avoiding bias.
False
T/F: Information systems support data-driven decision making which draws on a large amount of data
to reveal important trends and patterns.
True
T/F: Disconnects in communication between IT staff and others in the organization often arise
because of the jargon barrier.
True
T/F: The psychology of group dynamics invariably shifts positively when team members use online
tools to communicate.
False
In an information system department, the operations department is responsible for ________.
handling backups and archiving
Which of the following statements is true of information technology (IT)?
, Anything capable of collecting, processing, storing, or displaying electronic data is potentially part of
an information system.
Which of the following refers to individual facts or pieces of information?
data
Which of the following is the role of a Chief Privacy Officer in an organization?
helping shape the policies that govern the protection of confidential information
As a result of people editing, cutting and pasting, and making copies of electronic documents,
________.
organizations find it difficult to manage the retention process
Play-e-ball, a company that creates games for gaming consoles, gathers data from the information
systems of its partners, suppliers, and distributors. It uses this data along with internal data to
develop different games for different consumer demographics, and it targets the most profitable
segments. Which of the following is illustrated in this scenario?
business intelligence
Marsha, a sales executive, faces issues while copying data from one spreadsheet to another. The
formatting of the copied data is not the same as that of the data that is pasted. She started facing this
problem only after her older spreadsheet application was upgraded to a newer version. She raises a
ticket stating "Request older system. New system not working as desired." The IT technician
misconstrues this as a request to replace the computer with an older version. When Marsha returns
the next morning, she finds that her computer has been replaced with an older version. Which of the
following is the reason why her request had been misunderstood?
the jargon barrier
The use of information systems in achieving excellence in operations can result in ________.
higher cost savings
Which of the following is a concern regarding information systems that support virtual teamwork?
the relative stage of infancy of such systems
________ is responsible for identifying, assessing, and addressing threats to an organization from
unforeseen circumstances.
the crisis management team
Which of the following statements is true about user-generated content?
It makes up most of the information in systems such as eBay, Craigslist, and Wikipedia.
Which of the following statements is true of information systems?
Information systems are involved in tracking employee payroll, taxes, benefits, and timesheets.
An information system is used to centralize information related to voting behavior in Texas. One of
the indicators measured by the system is the average waiting time to vote. The time people spend
