MGMT CH 7 EXAM QUESTIONS WITH 100%
CORRECT ANSWERS
Patterns of innovation over time that can create sustainable competitive advantage are called:
a. organization development
b. innovation maps
c. cyclical inventions
d. results-driven change
e. innovation streams- CORRECT
The __________ approach to managing innovation assumes that innovation is a predictable process
made up of a series of steps and that compressing the time it takes to complete those steps can speed
up innovation.
a. dialectical
b. compression- CORRECT
c. generational
d. milestones
e. prototypical
Patterns of innovation over time that can create sustainable competitive advantage are called:
a. innovation maps
b. innovation streams- CORRECT
c. results-driven change
d. cyclical inventions
e. organization development
The first stage of organizational decline is:
a. dissolution
b. crisis
c. blinded- CORRECT
d. inaction
e. faulty action
Which of the following is one of the three steps in the basic process of managing organizational
change outlined by Kurt Lewin?
a. change definition
b. change mentoring
c. organizational dialogue
d. unfreezing- CORRECT
e. incremental change
According to John Kotter's analysis of the errors managers make when leading change, the first and
potentially most serious of these errors is:
a. not removing obstacles to the new vision
b. not establishing a great enough sense of urgency- CORRECT
c. declaring victory too soon
d. not anchoring changes in the corporation's culture
e. a poorly designed organizational mission
Organizational ____ is the successful implementation of creative ideas in organizations.
a. deployment
, b. change
c. innovation- CORRECT
d. development
e. creativity
Creativity was needed to improve efficiency without raising costs at one automobile maker. Over the
last few years, the company has successfully implemented a creative engineering program that allows
its plants to produce more than one type of car from the same assembly line. This successful change
to a flexible manufacturing system is an example of ____.
a. corporate synergy
b. assembly networking
c. organizational innovation- CORRECT
d. reverse engineering
e. organizational networking
The development of the DVD player was a source of ____ to companies in the movie industry just as
VHS tapes had once been.
a. creativity reengineering
b. technological replacement
c. planned shrinkage
d. technological discontinuity- CORRECT
e. a sustainable competitive advantage
A technology ____ begins with the birth of a new technology and ends when that technology reaches
its limits and dies as it is replaced by a newer, substantially better technology.
a. process
b. cycle- CORRECT
c. continuum
d. pattern
e. hierarchy
Nearly all technology cycles follow the typical ____ pattern of innovation.
a. V-shaped
b. bell-shaped
c. W-curve
d. U-curve
e. S-curve- CORRECT
In the typical S-curve pattern of innovation, increased effort (i.e., money, research and development)
brings only small improvements in technological performance ____,
a. at the end of the cycle
b. in the maturity stage of the cycle
c. at both the beginning and end of the cycle- CORRECT
d. throughout the cycle
e. early in the cycle
When significant improvements in performance can ONLY be gained through radical new designs or
new performance-enhancing materials, it is likely that a company is ____ in the S-curve pattern of
innovation.
a. at the problem identification stage of the innovation cycle
b. at the end of its maturity stage
CORRECT ANSWERS
Patterns of innovation over time that can create sustainable competitive advantage are called:
a. organization development
b. innovation maps
c. cyclical inventions
d. results-driven change
e. innovation streams- CORRECT
The __________ approach to managing innovation assumes that innovation is a predictable process
made up of a series of steps and that compressing the time it takes to complete those steps can speed
up innovation.
a. dialectical
b. compression- CORRECT
c. generational
d. milestones
e. prototypical
Patterns of innovation over time that can create sustainable competitive advantage are called:
a. innovation maps
b. innovation streams- CORRECT
c. results-driven change
d. cyclical inventions
e. organization development
The first stage of organizational decline is:
a. dissolution
b. crisis
c. blinded- CORRECT
d. inaction
e. faulty action
Which of the following is one of the three steps in the basic process of managing organizational
change outlined by Kurt Lewin?
a. change definition
b. change mentoring
c. organizational dialogue
d. unfreezing- CORRECT
e. incremental change
According to John Kotter's analysis of the errors managers make when leading change, the first and
potentially most serious of these errors is:
a. not removing obstacles to the new vision
b. not establishing a great enough sense of urgency- CORRECT
c. declaring victory too soon
d. not anchoring changes in the corporation's culture
e. a poorly designed organizational mission
Organizational ____ is the successful implementation of creative ideas in organizations.
a. deployment
, b. change
c. innovation- CORRECT
d. development
e. creativity
Creativity was needed to improve efficiency without raising costs at one automobile maker. Over the
last few years, the company has successfully implemented a creative engineering program that allows
its plants to produce more than one type of car from the same assembly line. This successful change
to a flexible manufacturing system is an example of ____.
a. corporate synergy
b. assembly networking
c. organizational innovation- CORRECT
d. reverse engineering
e. organizational networking
The development of the DVD player was a source of ____ to companies in the movie industry just as
VHS tapes had once been.
a. creativity reengineering
b. technological replacement
c. planned shrinkage
d. technological discontinuity- CORRECT
e. a sustainable competitive advantage
A technology ____ begins with the birth of a new technology and ends when that technology reaches
its limits and dies as it is replaced by a newer, substantially better technology.
a. process
b. cycle- CORRECT
c. continuum
d. pattern
e. hierarchy
Nearly all technology cycles follow the typical ____ pattern of innovation.
a. V-shaped
b. bell-shaped
c. W-curve
d. U-curve
e. S-curve- CORRECT
In the typical S-curve pattern of innovation, increased effort (i.e., money, research and development)
brings only small improvements in technological performance ____,
a. at the end of the cycle
b. in the maturity stage of the cycle
c. at both the beginning and end of the cycle- CORRECT
d. throughout the cycle
e. early in the cycle
When significant improvements in performance can ONLY be gained through radical new designs or
new performance-enhancing materials, it is likely that a company is ____ in the S-curve pattern of
innovation.
a. at the problem identification stage of the innovation cycle
b. at the end of its maturity stage
