Correct Answers
Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her
training materials explained that a manager's job focuses on ________.
helping others accomplish their work goals
Alice is responsible for getting work done through others. Alice is a ________.
supervisor
An individual who works with and through other people by coordinating their work activities in order
to accomplish organizational goals is ________.
a manager
Ben, a production plant manager, reports to Dan, a general manager. Ben and Dan are ________.
middle managers
Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide how
the work will be divided and who will do what work. Such an arrangement makes up a(n) ________.
organization
If your team quickly painted the wall but discovered afterward it was the wrong wall, your team
would be ________.
efficient but ineffective
Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to
run those machines. Andrew is engaged in ________.
planning
Donald's ability to complete activities efficiently and effectively with and through other people is
known as ________.
management
________ involves ensuring that work activities are completed efficiently and effectively by the
people responsible for doing them.
managing
Wasting resources is considered to be an example of ________
inefficiency
An automobile manufacturer increased the total number of cars produced while keeping the
production costs the same. The manufacturer ________.
increased its efficiency
Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her
________.
, efficiency
Effectiveness is associated with ________.
doing the right things
Efficiency is associated with ________.
doing things right
Whereas ________ is concerned with the means of getting things done, ________ is concerned with
the ends, or attainment of organizational goals.
efficiency, effectiveness
The fact that Eileen achieves her departmental goals is an indication of her ________ as a manager.
effectiveness
If Fiona accomplishes her projects with high-quality results, but takes more time than other managers
in the process, as a manager she is ________.
effective but inefficient
Today, the basic management functions include ________.
planning, organizing, leading, and controlling
Establishing strategies for achieving organizational goals is a part of the ________ function.
planning
When Gavin decides as to how many units of output his employees should produce, he is performing
which of the following management functions?
planning
The human resources manager is meeting with the production manager to write job descriptions and
to decide how to group jobs for a new production line. These two are engaged in ________.
organizing
Two of Brent's subordinates have not been getting along, a situation that has now interfered with
their productivity. When Brent meets with them to resolve the conflict, he is engaged in ________.
leading
Motivating subordinates is primarily associated with the management function of ________.
leading
The process of monitoring, comparing, and correcting is called ________
controlling