ProServe Exam Questions and Answers 100% Pass

ProServe Exam Questions and Answers 100% Pass ProServe provides? - Answer- Social responsibility training in regard to liquor sales and serving and does not replace training required of me by my employer AGLC - Answer- Alberta Gaming and Liquor Commission 50 Corriveau Ave St Albert T8N3T5 Who needs proserve - Answer- everyone basically except kitchen staff,cleaning staff, and bussers Class C - Answer- Special event needs PS by first day of event Expiry - Answer- 5 years Have 30 days from start date of employment to complete ProTect - Answer- for events excluding minors Purpose of PS - Answer- -helps curb problem of underage drinking -reduce alcohol over consumption -decrease impaired driving -decrease risk of violence -includes legal responsibility and liabilities -identifying intoxication -responsible strategies -refusing service or sale of alcohol Helps employers, hosts, workers be socially responsible how? - Answer- harm reduction Helps make safe enjoyable atmosphere how? - Answer- teaching legal liability and workplace safety Other people do jobs that help support responsible liquor service because they deal with customers too. They can: - Answer- -help you identify people who are under the age of 18 (minors) -point out people who show signs of having had too much to drink -tell you when they think a customer or guest has been over-served -make supervisors aware when liquor is illegally bought or stored Primary Service Providers - Answer- people who are connected with liquor service or sales and have direct contact with customers or guests. Security staff have a special role: monitor customers upon arrival or departure, observe customer behaviour, and may see liquor being hidden. Secondary Service Providers - Answer- Do not sell or serve liquor themselves, but they do work where liquor is sold or served. They usually do not have direct contact with customers or guests. Bartender is a - Answer- Primary provider Ticket taker is a - Answer- Primary provider Usher is a - Answer- Secondary provider Liquor Clerk is a - Answer- Primary provider Food and beverage server is a - Answer- Primary provider Busser is a - Answer- Secondary provider Host or Hostess is a - Answer- Primary provider parking attendant is a - Answer- Secondary provider Duty of care - Answer- Responsibility to your customers to make sure liquor is sold or served in a safe responsible way. Must make sure no one is hurt because of the way you've done your job. Duty to care about customers. Insurance companies may also expect - Answer- Workers and volunte