Therapeutic Crisis Intervention Certification Exam Questions and Answers

Therapeutic Crisis Intervention Certification Exam Questions and Answers Two Types of Crisis - Answer- Situational and Maturational Situational Crisis - Answer- An unexpected crisis that arises suddenly in response to an external event or a conflict concerning a specific circumstance. Maturational Crisis - Answer- A sudden paroxysmal intensification of symptoms in the course of a disease. Dynamics of a Crisis - Answer- A sudden change in a young person's behavior & the young person has run out of options. Goals of Crisis Intervention - Answer- 1. To provide immediate emotional and environmental support to reduce stress and risk. 2. To teach a better way to cope with stress. Stress Model of Crisis - Answer- a. Pre-stage (Baseline) b. Triggering phase c. Escalation phase d. Outburst phase e. Recovery phase Recovery Phase Outcome - Answer- 1. Higher (educateur) 2. No change (fire fighter) 3. Lower (abuser) What to Ask in Crisis Situation *** - Answer- 1. What am I feeling? 2. What does the young person feel, need, or want? 3. How is the environment affecting the young person? 4. How do I best respond? Meaning in spoken communication - Answer- a. 55% facial expression b. 38% tone of voice c. 7% words Behavior Management Techniques - Answer- 1. Managing the Environment 2. Prompting 3. Caring Gesture 4. Hurdle Help 5. Redirection 6. Proximity 7. Planned ignoring and positive attention 8. Directive statements 9. Time away Conflict Cycle - Answer- 1. A stressful situation or incident 2. Young person's feelings 3. Young person's behavior 4. Adult response Non-verbal Behaviors - Answer- 1. Eye contact 2. Body language 3. Personal space 4. Height differences 5. Gender differences 6. Cultural differences Caveat Warning (for training activities) - Answer- 1. Participate only if physically and medically able. 2. Offer no resistance. 3. Remove jewelry and any objects that might cause injury. 4. Be appropriately dressed. 5. Practice only techniques demonstrated. Elements of a Potentially Violent Situation - Answer- 1. Trigger 2. Target 3. Weapon 4. Stress Level De-Escelate - Answer- 1. Never touch the young perso