Giant Eagle Pharmacy Tech Study Onboarding State Exam Q&A

Giant Eagle Pharmacy Tech Study Onboarding State Exam Q&A HIPAA - CORRECT ANSWER-Health Insurance Portability and Accountability Act If you drop a pill, you should? - CORRECT ANSWER-Dispose of it! True or False: If a robbery occurs you should stop the robber - CORRECT ANSWERFalse! You should remain calm and cooperate, Keep your hands in sight and give the person whatever they want. Notify law enforcement afterwards. Sort and Remove, Shine and Inspect, Set Locations, Systematize, Stay The Course, and Safety are all steps in what system? - CORRECT ANSWER-The 6S System Continuous Quality Improvement Program - CORRECT ANSWER-Quarterly meetings held inside a giant eagle location before/after business hours. They are mandatory for ALL Pharmacy Team Members! A Pharmacy Incident is? - CORRECT ANSWER-A mess up that the customers knows about! A Quality Related Event (QRE) is? - CORRECT ANSWER-a defect without regard to whether the patient received the prescription. A QRE does not typically involve the patient as it occurs before the patient receives the medication. Anytime a QRE occurs, you must stop the workflow IMMEDIATELY and contact the appropriate station for the QRE to be reviewed and corrected. A QRE should never be allowed to proceed to the next station in the filling process. The pharmacist on duty should also be informed of the QRE so appropriate coaching can occur. Document the QRE or incident, Investigate where the process broke down, Communicate the findings with all Team Members, and Discuss solutions from information gathered to reduce the chance of repeating the same mistake Are steps in what process? - CORRECT ANSWER-Root Cause Analysis This notice describes how medical information may be used or disclosed and how to get access to this information. This is offered once a year or if the patient is new. - CORRECT ANSWER-Privacy Practice You must be ___ years old to buy Sudafed. - CORRECT ANSWER-18