2. Quality Control and Quality Assurance
Questions and answers latest update
Define 'Quality'.
Degree or standard of excellence.
- Fitness for use.
- Total features and characteristics of a product or service that bear on it's ability to satisfy a given
need.
What is the difference between Quality Control and Quality Assurance?
Quality Control: The observation techniques and activities used to fulfill requirements for quality.
Quality Control (QC) refers to quality related activities associated with the creation of project
deliverables. Quality control is used to verify that deliverables are of acceptable quality and that they
are complete and correct. Examples of quality control activities include inspection, deliverable peer
reviews and the testing process.
Quality Assurance: The planned and systematic activities implemented in a quality system so that
quality requirements for a product or service will be fulfilled.
Quality Assurance (QA) refers to the process used to create the deliverables, and can be performed by
a manager, client, or even a third-party reviewer. Examples of quality assurance include process
checklists, project audits and methodology and standards development.
List 3 formalized systems for quality Management.
1. Strategic.
- Quality Policy, Principles & Objectives
- Quality Standards
2. Systemic.
- Quality Procedures
- Sampling Plans, Specifications (Product & Materials)
3. Situational.
- Work Instructions
- Job Aids
- Test Methods
- Records
What are the three levels of a Quality Management System?
QMS:
Name three Operating, and three Enabling business processes.
Documentation (record) of process can be kept simple
True
Contract brewing you should have, what.
A quality program that reflects the values of the company.
Questions and answers latest update
Define 'Quality'.
Degree or standard of excellence.
- Fitness for use.
- Total features and characteristics of a product or service that bear on it's ability to satisfy a given
need.
What is the difference between Quality Control and Quality Assurance?
Quality Control: The observation techniques and activities used to fulfill requirements for quality.
Quality Control (QC) refers to quality related activities associated with the creation of project
deliverables. Quality control is used to verify that deliverables are of acceptable quality and that they
are complete and correct. Examples of quality control activities include inspection, deliverable peer
reviews and the testing process.
Quality Assurance: The planned and systematic activities implemented in a quality system so that
quality requirements for a product or service will be fulfilled.
Quality Assurance (QA) refers to the process used to create the deliverables, and can be performed by
a manager, client, or even a third-party reviewer. Examples of quality assurance include process
checklists, project audits and methodology and standards development.
List 3 formalized systems for quality Management.
1. Strategic.
- Quality Policy, Principles & Objectives
- Quality Standards
2. Systemic.
- Quality Procedures
- Sampling Plans, Specifications (Product & Materials)
3. Situational.
- Work Instructions
- Job Aids
- Test Methods
- Records
What are the three levels of a Quality Management System?
QMS:
Name three Operating, and three Enabling business processes.
Documentation (record) of process can be kept simple
True
Contract brewing you should have, what.
A quality program that reflects the values of the company.
