Pass
What will you use to avoid being exposed to bloodborne pathogens?
Gloves
If you need to use a bandage, which kit will you access first?
First Attendant Service Kit (FASK)
Which of the of the following items be found in the grab and go kit?
Gloves / pocket mask / One sharpes container
What are true statements about the ANC kit?
Only used if directed by POC
Contains one red biohazard bag
Contains sanitizer wipes
If a customer has a "customer acceptance concern" related to a medical situation, who should the FA
contact?
Agent, who contacts the CRO
Where do you locate the MEIS?
Both the Grab and Go kit and the FASK
What is the name of the communicate tool utilized during medical emergencies?
MEIS
Which of the following is not a way that FA can access the CERS report?
MyFlight
Following a first aid or medical event, who will submit a CERS report?
All FAs must submit a CERS
During what timeframe must a CERS be submitted?
Within 24hrs, or 24hrs after returning from an international destination
When referring to the IMK, what does a yellow seal indicate?
There is an active exemption letter and the IMK is missing one or more medications
What are you looking for during the preflight for IMK?
Present
Green seal
Lead or yellow seal
Who may use the full contents of the IMK without authorization from the POC?
, MD/DO
A passenger is hyperventilating, how do you treat them?
- Reassure and calm the person
- Advise them to breathe slowly and regularly
- Have person breathe into clean air sickness bag, or close one nostril with finger
- If person does not calm down and insists oxygen is needed, give O2 mask from O2 W/A, but do not
turn on
Which are symptoms of a heart attack?
- Uncomfortable pressure, squeezing, fullness or pain in the center of chest behind the breastbone
- Pain down the left arm
- Shortness of breath
- Nausea/sweating/coughing
Which of the following is not a symptom of a stroke?
Elevated body temperature
Would dry ice be ever an acceptable treatment for treatment?
No
What should a FA do first if a customer is suspected of having a communicable disease?
Notify the captain
What item in the FAK would be used to treat a 1st or 2nd degree burn?
Water gel and burn gel
A passenger is experiencing anxiety, confusion, shakiness, sudden hunger, sweatiness, and a
headache. What are these symptoms?
Diabetic insulin shock (hypoglycemia)
Which of the following could be symptoms of a mild to moderate allergic reaction?
Itchy/burning skin and localized swelling
When would you recommend a passenger to perform the valsalva maneuver?
Passenger is experiencing ear discomfort
What acronym is used to assist FAs in remembering the criteria for administering oxygen?
I-N-U-S-D-A
What is the I in INUSDA?
Irrationality
What is the preflight for the O2 W/A?
Present and secure