Quality Management Quiz Questions and
answers latest update
Quality Managment
a way of doing business that continuously improves products and services to achieve better
performance
Conditions of Participation
rules that determin an entity's eligibility for involvement in a particular activity
Quality Assuranace
evaluation activites aimed at ensurig compliance with minimun quality standards; actions performed
to ensure the quality of a product
Criteria
standards or principles by which something is judged or evaluated
Quality Planning
setting quality objectives and specifying operational processes and related resources needed to fulfill
the objectives
Quality Control
operational techniques and activities used to fulfill quality requirements
Accreditation
a self-assessment and external assessment process used by healthcare organizations to assess their
level of performance in relation to established standards and implement way to continuously improve
IOM
A private nonprofit organization created by the federal government to provide science based advice
on matters of medicine and health
Stakeholders
people, groups, organizations, or entities that can be directly or indirectly affected by an
organization's actions, objectives and policies
ACS
founded to addreass variations in the quality of medical education. It has developed the hospital
standardization program to address the quality of facilities in which physicians worked
Measures
instruments or tools used for measuring
Structure Measures
data describing oranganizationsl facilities, environment, equipment, policies, and procedures
, Process Measures
data describing the delivery of healthcare services
Outcome Measures
data describing the results of healthcare services
Evidence-based Measures
data describing the extent to which current best evidence is used in making decisions about patient
care
Pillars of Excellence
strategic themes selected by an organization to focus efforts on aspects crucial to it's success
AHRQ
the lead federal agency for research on healthcare quality, costs, outcomes, and patient safety
Quality Indicators
measures used to detrmie an organizations performance over time
Customer Service
a series of activies designed to attend to customer's needs
Numerator
number written above the line in a common fraction to indicate the number parts of a whole
Denominator
number written below the line in a common fraction that indicates the number of parts into which
one whole is divided
Sample
a representative portion of a large group
Reliable
yielding the same or compatible results in different situations
Interrater Reliability
probability that a measurement is free from random error and yields consistent results regardless of
the individuals gathering the data
Clincal Practice Guidelines
systematically developed statements that assist practicioners' and patient's decisions about
healthcare provided for specific clinical circumstances
answers latest update
Quality Managment
a way of doing business that continuously improves products and services to achieve better
performance
Conditions of Participation
rules that determin an entity's eligibility for involvement in a particular activity
Quality Assuranace
evaluation activites aimed at ensurig compliance with minimun quality standards; actions performed
to ensure the quality of a product
Criteria
standards or principles by which something is judged or evaluated
Quality Planning
setting quality objectives and specifying operational processes and related resources needed to fulfill
the objectives
Quality Control
operational techniques and activities used to fulfill quality requirements
Accreditation
a self-assessment and external assessment process used by healthcare organizations to assess their
level of performance in relation to established standards and implement way to continuously improve
IOM
A private nonprofit organization created by the federal government to provide science based advice
on matters of medicine and health
Stakeholders
people, groups, organizations, or entities that can be directly or indirectly affected by an
organization's actions, objectives and policies
ACS
founded to addreass variations in the quality of medical education. It has developed the hospital
standardization program to address the quality of facilities in which physicians worked
Measures
instruments or tools used for measuring
Structure Measures
data describing oranganizationsl facilities, environment, equipment, policies, and procedures
, Process Measures
data describing the delivery of healthcare services
Outcome Measures
data describing the results of healthcare services
Evidence-based Measures
data describing the extent to which current best evidence is used in making decisions about patient
care
Pillars of Excellence
strategic themes selected by an organization to focus efforts on aspects crucial to it's success
AHRQ
the lead federal agency for research on healthcare quality, costs, outcomes, and patient safety
Quality Indicators
measures used to detrmie an organizations performance over time
Customer Service
a series of activies designed to attend to customer's needs
Numerator
number written above the line in a common fraction to indicate the number parts of a whole
Denominator
number written below the line in a common fraction that indicates the number of parts into which
one whole is divided
Sample
a representative portion of a large group
Reliable
yielding the same or compatible results in different situations
Interrater Reliability
probability that a measurement is free from random error and yields consistent results regardless of
the individuals gathering the data
Clincal Practice Guidelines
systematically developed statements that assist practicioners' and patient's decisions about
healthcare provided for specific clinical circumstances
