COM 312 Exam 1 Questions and Answers with 100%Correct Latest Solutions.

COM 312 Exam 1 Questions and Answers with 100%Correct Latest Solutions. COM 312 Exam 1: Questions & Answers ________ is an ability to voice one's own concerns, rights, or interests without interfering with others' interests or compromising their rights. (Ans- assertive communication Which of the following is NOT a category of intangible conflict issues? (Ans- financial issues Which approach to conflict does the text book advise is most often recommended? (Ans- collaborating Andy and Taylor agreed they want to go to San Diego for Spring Break, but Andy wants to fly, and Taylor wants to drive. This is an example of: (Ans- incompatible means All of the following are true about "I" statements EXCEPT (Ans- they feel threatening to the receiver. During conflict, people from a culture characterized as high context, high power distance, and collectivistic tend to (Ans- All of the above. Monique couldn't stay quiet any longer. She finally blurted out to Taylor that Taylor's clothes on the floor really bothered her and that she wanted them picked up. This exemplifies which stage of the conflict process? (Ans- initiation phase __________ is a respectful attitude toward others, shown in our behavior and how we treat them. (Ans- civility Attribution theory states that (Ans- people behave the way they do during conflict due to the inferences they make about others' behavior. If you want to increase your power in a relationship, which of the following strategies should prove helpful? (Ans- decreasing your dependence on the other person increasing the other person's dependence on you C and D When most of us drive cars, we often become frustrated at other drivers for a variety of reasons, such as cutting us off, driving too slowly, tailing us too closely, etc. From the perspective of our course materials, why do these things frustrate us? (Ans- we are interdependent with the other drivers. we perceive the other drivers as an interference. we perceive that we and the other drivers have incompatible goals. The belief that power is not inherent in people but is rooted in their dependencies on one another is known as the ___________ theory of power. (Ans- relational According to attribution theory, if you make a good grade, but a classmate makes a better grade, you are likely to say that you studied hard but that your classmate (Ans- was lucky. The following scenario exemplifies which course concept best: Katie gets home from work and vents to her roommate about a situation with her boyfriend. "I know what's going to happen. I'm about to call and tell him I'm too tired to hang out tonight. He'll say 'You obviously care more about work than me.' I'll say, 'We've been through this. I need to make money right now. Of course I'd rather be with you than work.' Then he'll say, 'Well, actions speak louder than words.' And so on until we're yelling through the phone and we hang up on each other." (Ans- a script Raquel oversees the work of 40 employees in her office. When she sets deadlines or directs employee projects, she has _______ power based on her position. (Ans- designated Marissa recognizes that her boss has __________ as a power currency because her boss is in a formal position of power, setting her schedule and determining her pay raise. (Ans- resource control Defensiveness is accompanied by which of the following symptoms? (Ans- (All of the above.) Difficulty hearing what others are saying. Outright rejection of one's ideas. Perception that a personal flaw is being criticized. With regard to power, the majority of married couples report that (Ans- power is balanced equally. Culture impacts (Ans- (All of the above.) how individuals expect conflict to unfold. the types of strategies individuals us