Health Care Quality - NSG 2450 Exam 3 Questions with complete solutions

Health Care Quality Correct Answer-The degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge Patient-Centered Care Correct Answer-The expectations of the patient. This means that the patient and the family as he or she defines it are the center of care, and the health care system seeks to empower them to be active participants and make shared decisions for all aspects of their care. *Basis for patient-centered care is communication* Quality Correct Answer-The effects of medical interventions and scientific knowledge resulting in successful and cost-effective recovery without complications (Provider view). The delivery of safe, caring, and competent care (Nurse view). A ration of volume of care in relation to the available resources or the score on a patient satisfaction survey (Nurse Manager). *Focus should be on providing patient excellent services via competent health care, comprehensive communication, interprofessional teamwork, and cultural sensitivity. Quality Management Correct Answer-A philosophy that defines a healthcare culture emphasizing customer satisfaction