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Class notes professional communication ethics-1 for F.E sem2 in engineering course code:-FEL205

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Professional Communication Ethics is a foundational course designed to introduce students to the principles, practices, and ethical considerations essential for effective communication in professional settings, particularly in the field of engineering. This course emphasizes the development of ethical reasoning, critical thinking, and communication skills necessary for ethical decision-making and responsible conduct in engineering practice. Through a combination of theoretical frameworks, case studies, discussions, and practical exercises, students will explore various ethical issues and dilemmas commonly encountered in professional communication contexts.

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WHAT IS A COMMUNICATION BARRIER ?

A communication barrier is anything that distorts communication can be labeled as 'noise' or
'barrier'. Barriers can be tangible (physical in nature) or intangible (psychological in nature). It
can occur at the sender's level, the transmission level or the receiver's level.

WHAT IS A MECHANICAL BARRIER ?

Any barrier that is not within the control of either the sender or receiver. Mechanical barriers are
also referred to as External barriers. They exist outside the physical domain of the interlocutors.

EXAMPLES OF MECHANICAL BARRIER

POOR CELLULAR NETWORK

SERVER FAILURE

POOR INTERNET CONNECTIVITY

TRAFFIC NOISE

POWER FAILURE POWER

POOR QUALITY PRINT ON PAPER

Mechanical Barrier Include any disturbances which interfere with the physical transmission of
the message. As technical sources of interference that stems from a problem in machinery or
instruments we use to transmit the message; verbal or non- verbal.

Defects in machinery – machines require constant maintenance, it ncludes smeared ink on the
printed matter, rolling screen on a TV or type too small to be read.

Transmission interruption – email, fax machines, pagers, cell phones, radios and satellite
communication; for any reason there is an interruption in receiving the signal

No access to vital devices/machines- Devices for personal communication – hearing aids,
amplifiers, signaling devices, Braille and special needs telephones.

Power failure – no electricity

How to overcome Mechanical Barrier

*Ensure good working condition of devices

*Arrange adequate backup if power cuts are frequent

, WHAT IS A PHYSICAL BARRIER?

Mechanical barrier is any problem that originates within the body of the sender or receiver.
Physical barriers are also called Internal barriers. They exist only within the physical domain of
the body of the interlocutors due to outside conditions.

EXAMPLES OF PHYSICAL BARRIER/ INTERNAL BARRIER (We say it an internal barrier too
because it affects us internally and so it reflects out.)

1. ENVIRONMENTAL STRESS:- EXCESS HUMIDITY, A BRIGHT GLARE, POOR VENTILATION

2. SUBJECTIVE STRESS:- A HEADACHE, SLEEPY, MEDICATED , FEVERISH , INTOXICATED

3. IGNORANCE OF MEDIA & CHANNELS:- INABILITY TO READ, INABILITY TO USE DEVICES

Physical/Internal Barrier

 External Noise – difficult to pass messages orally, e.g. loud music/ traffic noise.

 Physical Stress – due to sleeplessness, ill health, consumption of drugs, mental strain,
the communication cannot interpret the message in a desired manner.

 Environmental Stress – wrong choice of font colors in a PPT might cause strain to the
eyes and message might not be received, high temperature, humidity, bad ventilation etc.

 Time – different time zones (clients in different parts of the world) People in the same
organization but working in different shifts.

 Distance – cubicles, cabins, partitions, large furniture etc. can create the illusion of
distance, minimizes contact of employees. The same happens with the people working
in different branches across the country or the world .

How to overcome Physical/Internal Barrier

*Open layout plan – workspace with an “open office” plan – desks are grouped around a central
meeting point

*Minimize noise – make sound proof arrangements

*Use of technology – video conferencing for distance

*Mutual adjustment – for different time zones

*Provide environmental comfort – make ambience comfortable by providing sound proof rooms,
air conditioning, good seating arrangement etc.

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Uploaded on
May 29, 2024
Number of pages
6
Written in
2023/2024
Type
Class notes
Professor(s)
Er. amol jhadav
Contains
F.e engineering

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