PGA PGM Level 3 - Player Development - Study Exam
Questions and Answers 2024
The head professional created a player development program designed for 12
women new to the game. After the first session she noticed that the participants
had a wide range of varying skills and individual needs. What would be the best
course of action in response to this situation?
Adjust the planned activities
What should always be in play when promoting a facility's player development
program?
Features and benefits
What is the purpose of program objectives?
Clarify what the facility intends to accomplish
A new development program for seniors features a group short game lesson
followed by a pitch, chip, and putting contest. What is missing from this
program?
Tour of the facility
What does Play Golf America offer facilities as a means to attract new, former
golfers, and occasional golfers?
Facility's web page to promote programs and events (Marketing)
Which can reasonably be anticipated as a result of creating business plan?
Spells out clear goals for the teaching program that are consistent with the mission of
the facility as a whole
In spite of ABC golf clubs first class driving range, Judy chose not to return to
the facility because of her experience with her instructor. According to the
customer relations model, what is the correct way to classify the problem?
Staffing
Which is likely to be the best way for a PGA professional to promote herself?
Internet/website or getting staff on board
, The assistant golf pro has been asked to devise a plan to promote the facility's
teaching business to the seniors segment of the facility's customer base. What
promotional consideration should be incorporated?
Helping teachers understand the buy in motivation of this golfer segment
By law, which statement concerning employment of independent teaching
contractors is correct?
Facilities must give up control over how an independent contractor teaches
Why do most facilities require that all lesson income goes through POS?
Record keeping can affect profitability, protect against liability, and provide a basis for
good customer relations
Which strategy to attract more players is supported by research on the amount?
Golf 2.0 highlight value of golf, education, & training
What should always be in play when promoting a facilities player development
An involvement of current participants
Assistant professional Ellen Jackson is developing a proposal for a free junior
clinic. What can Ellen reasonably expect as a result (Increase in shop sales, More
rounds, More membership)
More rounds
Comparing estimates of anticipated expenses, to anticipated revenue is how a
player development program is budgeted (t/f)
True
What is the ultimate goal of player development programs
Keep people involved in the game
What is the intent behind the "tee it forward" initiative
Play the course at the same relative distance as the tour professionals (pg 15)
What must PGA golf professionals do to effectively conduct the evaluation phase
Gathering relevant information
Which PGA plan offers ten growth strategies for retaining and strengthening the
golfing core
Golf 2.0
Questions and Answers 2024
The head professional created a player development program designed for 12
women new to the game. After the first session she noticed that the participants
had a wide range of varying skills and individual needs. What would be the best
course of action in response to this situation?
Adjust the planned activities
What should always be in play when promoting a facility's player development
program?
Features and benefits
What is the purpose of program objectives?
Clarify what the facility intends to accomplish
A new development program for seniors features a group short game lesson
followed by a pitch, chip, and putting contest. What is missing from this
program?
Tour of the facility
What does Play Golf America offer facilities as a means to attract new, former
golfers, and occasional golfers?
Facility's web page to promote programs and events (Marketing)
Which can reasonably be anticipated as a result of creating business plan?
Spells out clear goals for the teaching program that are consistent with the mission of
the facility as a whole
In spite of ABC golf clubs first class driving range, Judy chose not to return to
the facility because of her experience with her instructor. According to the
customer relations model, what is the correct way to classify the problem?
Staffing
Which is likely to be the best way for a PGA professional to promote herself?
Internet/website or getting staff on board
, The assistant golf pro has been asked to devise a plan to promote the facility's
teaching business to the seniors segment of the facility's customer base. What
promotional consideration should be incorporated?
Helping teachers understand the buy in motivation of this golfer segment
By law, which statement concerning employment of independent teaching
contractors is correct?
Facilities must give up control over how an independent contractor teaches
Why do most facilities require that all lesson income goes through POS?
Record keeping can affect profitability, protect against liability, and provide a basis for
good customer relations
Which strategy to attract more players is supported by research on the amount?
Golf 2.0 highlight value of golf, education, & training
What should always be in play when promoting a facilities player development
An involvement of current participants
Assistant professional Ellen Jackson is developing a proposal for a free junior
clinic. What can Ellen reasonably expect as a result (Increase in shop sales, More
rounds, More membership)
More rounds
Comparing estimates of anticipated expenses, to anticipated revenue is how a
player development program is budgeted (t/f)
True
What is the ultimate goal of player development programs
Keep people involved in the game
What is the intent behind the "tee it forward" initiative
Play the course at the same relative distance as the tour professionals (pg 15)
What must PGA golf professionals do to effectively conduct the evaluation phase
Gathering relevant information
Which PGA plan offers ten growth strategies for retaining and strengthening the
golfing core
Golf 2.0
