Publix Deli Knowledge Practice Exam 2024/2025

Publix Deli Knowledge Practice Exam 2024/2025 Publix Mission - CORRECT ANSWER-Our Mission at Publix is to be the premier quality food retailer in the world. 5 Mission Commitments - CORRECT ANSWER-Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and employment security; devotion to stewardship of stockholders; involvement as citizens in the community. Two Types of Customers - CORRECT ANSWER-Internal and External Internal Customer - CORRECT ANSWER-other associates, vendors, suppliers, drivers, and store management External Customer - CORRECT ANSWER-customers that shop in the store: exceed the expectations prompt service, freshest product, education of customers. Customer Value - CORRECT ANSWER-always look to add value to the role you play, carefully order and handle product to prevent out of stock product and ensure product quality Intolerance of Waste - CORRECT ANSWER-job efficiency, controlling supply usage, preventing damages, awareness and report losses or theft, recycling Dedicated to the Dignity, Value, and Employment Security of our associates - CORRECT ANSWER-enhancing your role, adding your value and achieving tasks quickly and efficiently and correctly adds to the security of employment Devotion to Stewardship of Stockholders - CORRECT ANSWER-following the standards and policies maximizing your sales and profit Involved as Responsible Citizens in our Communities - CORRECT ANSWER-support community they are neighbors Publix Guarantee - CORRECT ANSWER-the promise and guarantee to provide premier customer service and quality products to our customer