NCCT Medical Assistant Certification Practice Test Exam Final Q&A

NCCT Medical Assistant Certification Practice Test Exam Final Q&A The medical assistant is trying to print copies of patients records but is having trouble getting the documents to print. he has ruled out probles with the paper supply, printer cartridges and paper jams. The medical assistant should then check to determine if the - CORRECT ANSWER-Correct printer is set as the default. The medical assistant is entering the patient's chief complaint into the medical record, Which of the following is a correct chief complaint entry in the medical record? - CORRECT ANSWER-"the patient states: i have a headache with sinus pressure" When collecting a stool specimen from an adult, which of the following information should the medical assistant explain to the patient in order to collect a good specimen? - CORRECT ANSWER-urinate before collecting the specimen the medical assistant needs to send a letter to a patient dismisssing her from the practice. Which of the following types of letter should be sent to the patient? - CORRECT ANSWER-Certifed Which of the following are considered mandatory documentation as per OSHA regulations for health care Facilities? - CORRECT ANSWER-MSDS, Proof of hazardous waste destruction, exposure of control plan Which of the following should the insurance and coding specialist use if a patient diagnosis fails to return to the office? - CORRECT ANSWER-Physician's suspected diagnosis The physician has ordered the patient to recieve a 20mg Vitamin B12 injection IM. The Vitamin B-12 comes in a vial with a concentration of 10 Mg/1cc (ml). The medical assistant should administer how many cc (ml) to the patient? - CORRECT ANSWER-2 Method of scheluding patients with similar appointment on a specific day or block of time is called - CORRECT ANSWER-cluster scheduling a medical assistant was ordered by a physician to obtain a blood specimen on a patient who has had a masectomy. Which of the following is the appropiate action to take? - CORRECT ANSWER-Draw the example from the arm opposite the masectomy A physician assistant asks the medical assistant to send a patient's medical information to the patient's PCP immediately. Which of the following should the medical assistant do to meet the PA's request? - CORRECT ANSWER-prepare a fax cover sheet to send SOAP notes. A patient that does not look the medical assistant in the ye while speaking is most likely demonstrating - CORRECT ANSWER-A culture difference When answering the office phone, the medical assistant should - CORRECT ANSWERWait for a response before putting a caller on hold. a patient has come to the office with suspected pertussis. Which of the following actions should the medical assistant take? - CORRECT ANSWER-wear a facemask, wear a gown and gloves, immediately place the patient in an exam room with a closed door. which of the following patients should the medical assistant attend first? - CORRECT ANSWER-asthma attack when instructing a patient on the proper technique for using a metered dose inhaler, after shaking the inhaler and holding it upright the m