NCCT - questions and Answers Latest Tested and Verified

NCCT - questions and Answers Latest Tested and Verified If a patient tells the Patient Care Technician (PCT) that he does not want to get out of bed and the PCT tries to move him anyway, the PCT could be charged with __________. - CORRECT ANSWER-battery For insurance processing purposes, what does the abbreviation CPT mean? - CORRECT ANSWER-current procedural terminology when writing a business letter, the medical assistant should include which type of punctuation following the salutation? - CORRECT ANSWER-colon Which of the following questions should the medical assistant ask to gain the most pertinent information about the patient's chief concern while taking her history? - CORRECT ANSWER-what brings you in to see the doctor today? The medical assistant aligns all parts of a business letter at the left margin. This is an example of which of the following letter formats? - CORRECT ANSWER-full block style What five pieces of information must be available on every sample in the laboratory? - CORRECT ANSWER-Full name, unique identifier, date of collection, time of collection, collector's identity Recording the patient's critical glucose value in the medical record is an example of which of the following? - CORRECT ANSWER-good laboratory practices (GLPs) A patient presents to the medical office stating the following: "I was previously seen for a physical exam and the EOB I received contained an error regarding my medical coverage. The doctor ordered blood screening for hypercholesterolemia, and I'm out of my blood pressure meds." Which of the following questions should the medical office assistant ask the patient first? - CORRECT ANSWER-did the doctor say you needed to be seen today? The medical assistant is preparing to escort a patient with a prosthetic limb, due to complications from diabetes, to a room. Which of the following actions by the medical assistant is appropriate? - CORRECT ANSWER-ask the pt if they need extra assistance before helping A medical assistant maintains a positive, caring demeanor when the office is running 45 minutes behind on scheduled appointments. This action is most indicative of which of the following workplace behaviors? - CORRECT ANSWER-professionalism Which of the following calls should the medical assistant refer directly to the provider? - CORRECT ANSWER-positive radiological reports The best way to ensure that a patient understands and complies with the medical office's financial policy is to explain the - CORRECT ANSWER-office's financial policies and procedures in advance of services A patient calls the office concerned because they have just been stung by a bee. Which of the following shocks would be a concern? - CORRECT ANSWER-anaphylactic A patient's wife calls the office and states that her h