Supply Chain Quality
Management
SUMMARY OF SLIDES AND ARTICLES
JOOST GEELHOED
TILBURG UNIVERSITY |
, Inhoud
Lecture 1 – History of quality management ............................................................................................ 2
Lecture 2 – Define & Measure................................................................................................................. 9
Lecture 3 – DAF guest lectuure ............................................................................................................. 14
Lecture 4 Analyze & Improve ................................................................................................................ 16
Lecture 5 – Statistical Quality Control ................................................................................................... 19
Appendix 1: Process capability calculation example ............................................................................. 24
Appendix 2: Process control calculation example ................................................................................. 27
Appendix 3: A rational reconstruction of Six-Sigma’s breakthrough cookbook ................................... 29
Appendix 4: An instrument for measuring the critical factors of quality management ....................... 32
Appendix 5: Defining the concept of supply chain quality management and its relevance to academic
and industrial practice ........................................................................................................................... 35
Appendix 6: Applicability of Lean production with VSM to the Rioja wine sector ............................... 38
Appendix 7: The performance effects of early and late six sigma adoptions ....................................... 39
Appendix 8: Learning to evolve – A review of contemporary lean thinking ......................................... 41
Appendix 9: Notes Guest lecture DAF ................................................................................................... 46
Appendix 10: Notes tutorial 1 VSM ....................................................................................................... 47
Appendix 11: Notes tutorial 2 Statistical Quality Control ..................................................................... 48
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