Pre entry:
This step requires the awareness and communication between the counsellor, school
teaching staff, and school administration. During this stage the counsellor must design and
reconstruct his vision focusing on the important of his critical role, so he must interact with the
norms and traditions correctly and make awareness to school and staff, work on ground and
cooperate with them in an effective way to ensure that all of them are well educated enough
about counselling process and engaged with his role in the school. This will facilitate the
cooperation with the teaching staff and school administration when he decides to make an
operational decision which will help him achieve a certain result or goal related to his position as
a school counsellor. Therefore, the counselor must explain his duties and responsibilities to the
teaching staff and school administration members and communicate effectively with them, by
shedding the light on the importance of their support and how they can make him succeed in his
career (inside the school), the counsellor must make a good awareness by convincing them that
the consultation process is a group work and needs coordination with all staff members and
teachers, so the counselor must clarify well the consequences of consultation spread his
knowledge to all school members , and ensure that the consultation process is not an individual
process.
Entry:
During the entry phase, it is necessary that a counsellor has a well communicational skill,
expertise, and prior knowledge in consultation process, so he can understand well if he face a
certain case he should know how to behave and take the suitable and right decision.
First, the counsellor should have a perfect listening skills, to listen carefully to the consultee or
referral, he must not interfere and cut the conversation to ask any question, so he must be active
listener and take notes, and be patient so if he wants to know any information he wants to know
he will listen to the client until the end of the story and begin taking notes.
Second, be empathic and let the consultee feels that he cares about him and his feelings, so the
consultee feels that his case is important.
Third., after he deals with the emotive part and listen to the end of the consultee process, then he
must rethink correctly to prepare a logistic meeting process, by putting a set of important factors
, such as: where to meet, what he needs in the next meeting from his client, putting expectations
and collaborative goals.
Fourth, the counsellor must take into consideration ethics, as known in individual counselling the
counsellor must respect the secrecy of the consultee and his confidentiality due to the
transparency of this career. So the case must be secret between the counsellor and consultee, so
no one else must know details and what happened during this meeting, otherwise it will make a
lot of problems and harmful incidents to the consultee.
Fifth, it is suggested that there is a need to be written a written contact between the counsellor
and consultee if there is a need or necessity to do that, because it provides some degree of
accountability for both partners.
Exploration:
During this phase, it is necessary for the counsellor to take into consideration the
importance and sensitivity of collecting data and gathering information eficiently and effectively,
so if the consultation was formal or informal, he must behave in a professional way, by using
paper and pencil instruments, observations, and writing notes as a report to document what he is
listening , concentrating on every single detail a consultee is saying , analyzing the information
consistency , try to know in details the past events that happened with the consultee.
Therefore, the counsellor must explore what efforts and strategies have been tried in the past to
resolve the problem, so he can evaluate them, and ask why it did not make sense, and was not
enough efficient, and make an analysis based on the process if there were some points successful
or partially successful. The counsellor must be nonjudgmental, he must deal with the case
without any biases and misunderstanding, so he should study and evaluate his case in a right
way, by exploring the client and filter his all data, and try to know everything about him, so he
must define and know if there were any traumatic experiences with him, evaluate if he faces any
effects of a mental health conditions, or he has any kind of severe biases that affect the
perception of the situation. Moreover, the counsellor can gather the information about his client
through documents, or observations, this will help the counsellor to form a related question that
describe the current situation (client case), so he can determine the present and future
consequences that may happen and draw in his mind and foresee what alternatives he should
This step requires the awareness and communication between the counsellor, school
teaching staff, and school administration. During this stage the counsellor must design and
reconstruct his vision focusing on the important of his critical role, so he must interact with the
norms and traditions correctly and make awareness to school and staff, work on ground and
cooperate with them in an effective way to ensure that all of them are well educated enough
about counselling process and engaged with his role in the school. This will facilitate the
cooperation with the teaching staff and school administration when he decides to make an
operational decision which will help him achieve a certain result or goal related to his position as
a school counsellor. Therefore, the counselor must explain his duties and responsibilities to the
teaching staff and school administration members and communicate effectively with them, by
shedding the light on the importance of their support and how they can make him succeed in his
career (inside the school), the counsellor must make a good awareness by convincing them that
the consultation process is a group work and needs coordination with all staff members and
teachers, so the counselor must clarify well the consequences of consultation spread his
knowledge to all school members , and ensure that the consultation process is not an individual
process.
Entry:
During the entry phase, it is necessary that a counsellor has a well communicational skill,
expertise, and prior knowledge in consultation process, so he can understand well if he face a
certain case he should know how to behave and take the suitable and right decision.
First, the counsellor should have a perfect listening skills, to listen carefully to the consultee or
referral, he must not interfere and cut the conversation to ask any question, so he must be active
listener and take notes, and be patient so if he wants to know any information he wants to know
he will listen to the client until the end of the story and begin taking notes.
Second, be empathic and let the consultee feels that he cares about him and his feelings, so the
consultee feels that his case is important.
Third., after he deals with the emotive part and listen to the end of the consultee process, then he
must rethink correctly to prepare a logistic meeting process, by putting a set of important factors
, such as: where to meet, what he needs in the next meeting from his client, putting expectations
and collaborative goals.
Fourth, the counsellor must take into consideration ethics, as known in individual counselling the
counsellor must respect the secrecy of the consultee and his confidentiality due to the
transparency of this career. So the case must be secret between the counsellor and consultee, so
no one else must know details and what happened during this meeting, otherwise it will make a
lot of problems and harmful incidents to the consultee.
Fifth, it is suggested that there is a need to be written a written contact between the counsellor
and consultee if there is a need or necessity to do that, because it provides some degree of
accountability for both partners.
Exploration:
During this phase, it is necessary for the counsellor to take into consideration the
importance and sensitivity of collecting data and gathering information eficiently and effectively,
so if the consultation was formal or informal, he must behave in a professional way, by using
paper and pencil instruments, observations, and writing notes as a report to document what he is
listening , concentrating on every single detail a consultee is saying , analyzing the information
consistency , try to know in details the past events that happened with the consultee.
Therefore, the counsellor must explore what efforts and strategies have been tried in the past to
resolve the problem, so he can evaluate them, and ask why it did not make sense, and was not
enough efficient, and make an analysis based on the process if there were some points successful
or partially successful. The counsellor must be nonjudgmental, he must deal with the case
without any biases and misunderstanding, so he should study and evaluate his case in a right
way, by exploring the client and filter his all data, and try to know everything about him, so he
must define and know if there were any traumatic experiences with him, evaluate if he faces any
effects of a mental health conditions, or he has any kind of severe biases that affect the
perception of the situation. Moreover, the counsellor can gather the information about his client
through documents, or observations, this will help the counsellor to form a related question that
describe the current situation (client case), so he can determine the present and future
consequences that may happen and draw in his mind and foresee what alternatives he should
