BCOR 370 Final Exam Questions With Verified
Answers
Which of the following is the richest method of communication and thus the least likely to result in a
miscommunication?
face to face spoken communication
Which part of the communication process provides a check to the sender on whether understanding
has been achieved?
feedback
Control is:
the process of monitoring activities to ensure that they are being accomplished as planned
All of the following are barriers to effective communication EXCEPT:
- similar perceptions
barriers include: language differences, noise, poor listening
A team tends to be ineffective when
there is seldom any internal criticism
Jeans team loves working for her and her team members have become very loyal. She always inspires
them to excel and exceed their limits. Jean is demonstrating ______ leadership
transformational/inspirational/charismatic
Which of the following is/are true regards to positional bargaining/negotiating?
o It tends to produce unwise agreements
o It is inefficient
o It tends to damage relationships
When managers are engaged in setting goals for an organization, they are engaged in the
management process of _____________.
planning
Financial statements are an example of which type of control?
post-action control
When managing in the global environment, which of the following should be considered?
o The social/culture environment
o The economic environment
Which theory of motivation is based on the idea that perceived inequities of unfairness can cause
certain behaviors?
equity theory
Which of the following is an example of how "groupthink" can limit team effectiveness?
, it creates an illusion of invulnerability and morality
Work specialization, departmentalization, chain of command, and delegation are all important
aspects of:
Organizing
The management function concerned with getting, training, motivating, and keeping competent
employees is:
Human Resource Management HRM
Each of the following people and products were used in class to demonstrate the entrepreneurial
process EXCEPT:
Sam Walton and Wal-Mart
o Correct examples include: King Gillette and the safety razor, Wally Amos and Famous Amos Cookies,
and Robert Pitman and MTV
The acceptable parameters of variance between actual performance and the standard is known as
range of variation
Which of the following is NOT one of the types of teams that we discussed in class
- cross-matrix teams
o correct types: functional teams, problem-solving teams, self reward teams
The Ugli Orange negotiation role playing exercise demonstrates which of the following
o How we can sometimes become emotionally attached to defending a set position, which hinders us
from reaching an effective solution
o The advantage of attempting to discover underlying interests, which could lead to a mutually
advantageous agreement
A group that engages in collective work that requires joint effort and generates a positive synergy is
a team
Wal-Mart states that their purpose is "to give ordinary folk the chance to buy the same thing as rich
people" while the purpose of the Walt Disney Company is "to make people happy." These are both
examples of..
mission statements
Leadership is best defined as influencing others to
Achieve organized goals
In an organization, the purpose of planning, organizing, leading, and controlling is to
Fulfill organizational goals
Conflict management has several different styles. Which is NOT one of them?
Coercion
o Correct: avoidance, accommodation, collaboration/integration, compromise
Answers
Which of the following is the richest method of communication and thus the least likely to result in a
miscommunication?
face to face spoken communication
Which part of the communication process provides a check to the sender on whether understanding
has been achieved?
feedback
Control is:
the process of monitoring activities to ensure that they are being accomplished as planned
All of the following are barriers to effective communication EXCEPT:
- similar perceptions
barriers include: language differences, noise, poor listening
A team tends to be ineffective when
there is seldom any internal criticism
Jeans team loves working for her and her team members have become very loyal. She always inspires
them to excel and exceed their limits. Jean is demonstrating ______ leadership
transformational/inspirational/charismatic
Which of the following is/are true regards to positional bargaining/negotiating?
o It tends to produce unwise agreements
o It is inefficient
o It tends to damage relationships
When managers are engaged in setting goals for an organization, they are engaged in the
management process of _____________.
planning
Financial statements are an example of which type of control?
post-action control
When managing in the global environment, which of the following should be considered?
o The social/culture environment
o The economic environment
Which theory of motivation is based on the idea that perceived inequities of unfairness can cause
certain behaviors?
equity theory
Which of the following is an example of how "groupthink" can limit team effectiveness?
, it creates an illusion of invulnerability and morality
Work specialization, departmentalization, chain of command, and delegation are all important
aspects of:
Organizing
The management function concerned with getting, training, motivating, and keeping competent
employees is:
Human Resource Management HRM
Each of the following people and products were used in class to demonstrate the entrepreneurial
process EXCEPT:
Sam Walton and Wal-Mart
o Correct examples include: King Gillette and the safety razor, Wally Amos and Famous Amos Cookies,
and Robert Pitman and MTV
The acceptable parameters of variance between actual performance and the standard is known as
range of variation
Which of the following is NOT one of the types of teams that we discussed in class
- cross-matrix teams
o correct types: functional teams, problem-solving teams, self reward teams
The Ugli Orange negotiation role playing exercise demonstrates which of the following
o How we can sometimes become emotionally attached to defending a set position, which hinders us
from reaching an effective solution
o The advantage of attempting to discover underlying interests, which could lead to a mutually
advantageous agreement
A group that engages in collective work that requires joint effort and generates a positive synergy is
a team
Wal-Mart states that their purpose is "to give ordinary folk the chance to buy the same thing as rich
people" while the purpose of the Walt Disney Company is "to make people happy." These are both
examples of..
mission statements
Leadership is best defined as influencing others to
Achieve organized goals
In an organization, the purpose of planning, organizing, leading, and controlling is to
Fulfill organizational goals
Conflict management has several different styles. Which is NOT one of them?
Coercion
o Correct: avoidance, accommodation, collaboration/integration, compromise
