NHCO Phlebotomy 2024 Study Guide | Questions With Answers Latest Updated 2024/2025.

NHCO Phlebotomy 2024 Study Guide | Questions With Answers Latest Updated 2024/2025. Phlebotomy (venipuncture) - ANSWER drawing or removing blood from the circulatory system through a cut (incision) or puncture to obtain a sample for analysis and diagnosis. Phlebo - ANSWER Vein Tomy - ANSWER Incision Bloodletting is... - ANSWER To rid the body of excess fluids believed to be infected. Duties - ANSWER Assemble equipment, verify and record the patient's identity, conduct patient interviews, and screen donors. Professional behavior - ANSWER Dependability, honesty, integrity, empathy, compassion, profession appearance, and interpersonal skills What does HIPPA stand for? - ANSWER Health Insurance Portability and Accountability Act What does HIPPA do? - ANSWER Requires providers to get written permission before disclosing healthcare information to anyone outside the provider team. What does PHI stand for? - ANSWER Protected Health Information What does PHI mean? - ANSWER It is any individually identifiable health information that is transmitted or stored electronically. NHCO Phlebotomy 2024 Study Guide | Questions With Answers Latest Updated 2024/2025 What information is included but not limited to under PHI? - ANSWER Treatments, test results, medications, procedures, appointment times and appointment dates How much communication is nonverbal? - ANSWER 80% The best information exchange happens when information is... - ANSWER Sent, received, processed and understood What does TJC stand for? - ANSWER The Joint Commission The phlebotomy technician's primary function is to... - ANSWER Obtain blood specimens from patient by venipuncture or capillary techniques. What does the TJC do? - ANSWER Founded in 1951 and the oldest watch dog group in healthcare facility oversight, was to solely look out for patients and establish standard practices of operations in all healthcare settings. What does POCT stand for? - ANSWER Point of care testing What does CLSI stand for? - ANSWER Clinical and Laboratory Standards Institute What does CLSI do? - ANSWER A global nonprofit organization that develops standards using representative taken directly from the fields they over see. What does QC stand for? - ANSWER Equipment check list What does the QC checklist ensure? - ANSWER Ensures that the machines are inspected for performance and operation compliance at timed intervals specific to the equipment and clinical application. What is an incident report? - ANSWER A report form records and tracks internal issues. What is risk management? - ANSWER Risk that can boil down to "los of property, or injury" in the healthcare industry. When you participate as both the sender and receiver, you create an effective... - ANSWER Communication loop Ethical behavior entails conforming to a standard of right and wrong to avoid... - ANSWER Harming the patient. Of the types of OSHA compliance inspections, randomly chosen to determine particularly danger... - ANSWER Imminent danger inspection. What type of draw is over everything? - ANSWER Stat Draws (If you have a stat draw order, that comes before another stat draw) What in healthcare has become it's own industry? - ANSWER Litigations What can result in legal action? - ANSWER Preforming duties haphazardly (lacking any obvious principle of organization) or negligently. What are examples of illegal and unethical behavior? - ANSWER Negligence, assault, battery, slander, libel, duty of care, breach of duty, and malpractice What is an industry standard? - ANSWER Not a standard of legal issue and will not result in criminal charges as they are not representative of a law passed by legislation, though are civil actions. What can result in certifications to be revoked? - ANSWER Wrongful Ethical Behavoir What is ethical behavior? - ANSWER Entails conforming to a standard of right and wrong to avoid harming the patient in any way. What happens with ethical breaches? - ANSWER Not a fine or jail time but can result in dismissal or revocation of certification or licensure. What is under the patient's. Bill of rights? - ANSWER They can always know what tests are being preformed and can decline medical treatments. What can phlebotomist not do? (Not medically qualified for.) - ANSWER Give patients results or explain what the tests check for. Informed Conset - ANSWER A competent person gives voluntary permission for a medical procedure after receiving adequate information about the risk of the procedure's methods and consequences. Expressed Consent - ANSWER Permission is given by the patient verbally or in writing for a procedure. Implied Consent - ANSWER The patient's actions permit the procedure without verbal or writing consent. HIV Consent - ANSWER Special permission is needed to administer a test which detects HIV. Parental Consent For Minors - ANSWER A parent or legal guardian must permit procedures administered to underage patients depending on state law, ranging from 18 to 21 years old. What does refusal of care mean? - ANSWER Patient's do have the right to refuse treatment before, and during treatment. What happens if failure to stop treatment happens when a patient expresses they want treatment to stop? - ANSWER May result in criminal charges of assault or battery. What happens if a patient requests to stop treatment but is under custody of a patient or law enforcement? - ANSWER Patient's can not resume cares that falls to the contain of that individual. What is sexual harassment? - ANSWER A form of sexual discrimination and that violates Title VII of the Civil Rights Act of 1964 and that is persistent or offensive conduct. What kind of identification is used on an in-patient clinic? - ANSWER Non-removable waterproof identification band in place of their government identification. Where is the indentification band placed? - ANSWER The band must be on the patient? What kind of indie notification is used on outpatients? - ANSWER State issued identification containing date of birth since that identification is used with the insurance card. What odes the patient identification band identify? - ANSWER Prescription drugs issued, tests ordered, and test results given to the patient. If there is a mistake where should it be reported? - ANSWER Immediately reported the incident to their supervisor so that corrective action can be taken to fix the mistake and help the patient. Before drawing blood, what should you do? - ANSWER Locate IV and check there is no hard tissue or fluid around the IV by palpating. What does OSHA stand for? - ANSWER Occupational Safety and Health Administration What does OSHA do? - ANSWER A federal agency responsible for overseeing the occupational safety and health act. What does OSHA help prevent? - ANSWER Prevent safety issues by investigating hazardous workplaces or on-the-job injuries. What are OSHA laboratory rules? - ANSWER Never... Eat, drink, smoke or chew gum in the lab Place pens or pencils in your mouth Put food or drinks in the specimen refrigerator Wear long chains, large earrings, or loose bracelets Apply cosmetic, perfume, or cologne in the lab Bite Finger Nails What are OSHA laboratory rules? - ANSWER Always... Wear a fully bottomed lab coat in the lab Tie back long hair Keep finger nails cut short Wear proper personal protective equipment when working in the lab What is PPE? - ANSWER Personal Protective Equipment OSHA Patient Care Rooms - ANSWER Report unresponsive patients No pass zones Avoid running Be careful entering and exiting rooms Do not touch electrical equipment in patient care rooms while drawing blood Follow standard precautions when handling specimens Properly dispose of contaminated materials Replace bed rails to the exact settings as when you came into the room before leaving Report infiltrated IV catheters and lines other IV problems Report unusual order's in patient's room Watch out for and report spilled food and liquid on the floor What is No Pass Zone? - ANSWER If a room is flashing for patient care, check on patient and assist. Complaint Inspection - ANSWER This inspection occurs after an empoloyee files a formal complaint with OSHA. What is the most common inspection? - ANSWER Complaint Inspection The Fatality or Accidents Inspection - ANSWER This inspection occurs after OSHA receives notice from the employer of a workplace fatality or accident resulting in three or more employees' hospitalizations. The Programmed INspection - ANSWER This inspection is conducted on randomly chosen workplaces determined to be engaged in particular hazardous work types according to their SIC codes.