AIC 300 - Claims in an Evolving World |
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2024 Version
As methods of communication evolve, it's important for claims professionals to remember that any
written claims communication may be
a. Replaced with verbal communication
b. Misinterpreted
c. Edited later
d. Subpoenaed - ✔✔d. Subpoenaed
Soft fraud occurs when a claim is exaggerated and is also referred to as
a. Opportunity fraud
b. Financial fraud
c. Reimbursement fraud
d. Victimless fraud - ✔✔a. Opportunity fraud
In which one of the following scenarios is the right of subrogation most likely to be employed by the
insurer?
a. An insured files a homeowners claim for stolen jewelry. An investigation reveals that the jewelry is still
in the insured's possession.
b. A claims rep discovers that their insured's car accident was caused by a road contractor who left
equipment lying in the travel lanes of a highway.
c. An investigation reveals that an insured set her own business on fire.
d. An insured files a claim for collision damage from a hit and run accident, when in fact he backed into a
utility pole. - ✔✔b. A claims rep discovers that their insured's car accident was caused by a road
contractor who left equipment lying in the travel lanes of a highway.
, In which one of the following scenarios is a public adjuster most likely to become involved?
a. A catastrophic disaster strikes, involving damage to many properties.
b. An insurer finds it financially unfeasible to hire its own claims staff in a given state.
c. An insured is unable to afford legal representation to contest a claim.
d. An insured's negotiations with the insurer on a complex claim are not going well. - ✔✔d. An insured's
negotiations with the insurer on a complex claim are not going well.
Carla is investigating a claim for a stolen car. The insured provided a copy of the police report, but she
notices that the account in the police report differs from the insured's version of events. At this point,
Carla should
a. Refer the case to the SIU.
b. Deny the claim.
c. Contact the police.
d. Continue with her investigation. - ✔✔d. Continue with her investigation
Which one of the following methods of establishing case reserves is used most often when there are
small variations in loss size for a particular type of claim?
a. Individual case method.
b. Formula method.
c. Average value method.
d. Roundtable method. - ✔✔c. Average value method
Chloe is an insurer defense attorney who is preparing a trial strategy. She has researched a court decision
that was made in a similar case and is basing the defense on that precedent. Chloe is relying on the
principle of stare decisis, which is that
a. Lower courts must follow precedents set by any other courts.
100% Correct Answers | Verified | Latest
2024 Version
As methods of communication evolve, it's important for claims professionals to remember that any
written claims communication may be
a. Replaced with verbal communication
b. Misinterpreted
c. Edited later
d. Subpoenaed - ✔✔d. Subpoenaed
Soft fraud occurs when a claim is exaggerated and is also referred to as
a. Opportunity fraud
b. Financial fraud
c. Reimbursement fraud
d. Victimless fraud - ✔✔a. Opportunity fraud
In which one of the following scenarios is the right of subrogation most likely to be employed by the
insurer?
a. An insured files a homeowners claim for stolen jewelry. An investigation reveals that the jewelry is still
in the insured's possession.
b. A claims rep discovers that their insured's car accident was caused by a road contractor who left
equipment lying in the travel lanes of a highway.
c. An investigation reveals that an insured set her own business on fire.
d. An insured files a claim for collision damage from a hit and run accident, when in fact he backed into a
utility pole. - ✔✔b. A claims rep discovers that their insured's car accident was caused by a road
contractor who left equipment lying in the travel lanes of a highway.
, In which one of the following scenarios is a public adjuster most likely to become involved?
a. A catastrophic disaster strikes, involving damage to many properties.
b. An insurer finds it financially unfeasible to hire its own claims staff in a given state.
c. An insured is unable to afford legal representation to contest a claim.
d. An insured's negotiations with the insurer on a complex claim are not going well. - ✔✔d. An insured's
negotiations with the insurer on a complex claim are not going well.
Carla is investigating a claim for a stolen car. The insured provided a copy of the police report, but she
notices that the account in the police report differs from the insured's version of events. At this point,
Carla should
a. Refer the case to the SIU.
b. Deny the claim.
c. Contact the police.
d. Continue with her investigation. - ✔✔d. Continue with her investigation
Which one of the following methods of establishing case reserves is used most often when there are
small variations in loss size for a particular type of claim?
a. Individual case method.
b. Formula method.
c. Average value method.
d. Roundtable method. - ✔✔c. Average value method
Chloe is an insurer defense attorney who is preparing a trial strategy. She has researched a court decision
that was made in a similar case and is basing the defense on that precedent. Chloe is relying on the
principle of stare decisis, which is that
a. Lower courts must follow precedents set by any other courts.
