Practice Test for the PTCB Pharmacy
Technician Certification Exam Questions
and Answers.
A Health Maintenance Organization (HMO) requires a patient to use ____ and either
recommends or requires the use of ____. -
\in-network pharmacies; generic drugs
Patients in a Preferred Provider Organization (PPO) can use ____. -
\in-network or out-of-network pharmacies
The 4 parts of Medicare are: Part A (hospital insurance), Part B (medical insurance),
Part C (Medicare Advantage Plan that is private insurance), and Part D
(______________________). -
\prescription drug insurance
What government entity runs Medicaid? -
\state governments
When a patient presents an insurance card, the information is entered into the
computer, and a claim is sent to the insurance company for payment or rejection. The
process of the insurance company accepting or rejecting a claim is called ____. -
\adjudication
The process in which a drug requires further review to determine if it is covered is called
____. -
\prior authorization
The codes used to bill different medical conditions are called ____. -
\ICD codes
Who is contracted by insurance companies to process the claims for the insurance
company's members? -
\PBM or Pharmacy Benefits Manager
What is a flexible spending account? -
\an account through a patient's employer where patients can use pre-tax dollars for
medical expenses
The term used to describe the services provided by a pharmacy to patients in an
assisted living facility or a nursing home is called ____. -
\long-term care
, Patients with more than one third-party payer will utilize this process for the benefits of
both plans to be used. -
\coordination of benefits / COB
The block-rate payment collected from patients for their share of the prescription cost is
called a ____. -
\copay
Which of these is usually not found on a patient's prescription card? -
\date of birth
Which would not be considered a dependent of the employee who purchased the
insurance? -
\child age 27 and above, who does not have access to other health insurance
When a provider receives payment based on the condition he or she is treating, it is
called ____. -
\the episode-of-care approach
When do pharmacies not use ICD codes? -
\during drug recalls
In which of these scenarios would you report information to the FDA MedWatch
website? -
\A patient reports an unusual or dangerous side effect from a medication.
The pharmacy manager notices that a number of alprazolam tablets are missing. Which
of these reports can be used to help determine if a pharmacy worker is taking the
tablets for unauthorized use? -
\a diversion report
Which of these is not a benefit of using an automated dispensing cabinet such as Pyxis,
Omnicell, and MedSelect? -
\automatic ordering of medication
A technician using a pharmacy computer system can perform all of the following except
____. -
\verify a prescription is correct
What is a clinical decision support alert? -
\an alert that the ordered medication may interact with other medications on the
patient's profile
A hospital pharmacy stores medication in the central pharmacy and in automated
dispensing cabinets on patient floors. Which report can be used to determine how many
pills of a medication are in stock for the purchaser to know if more should be ordered? -
Technician Certification Exam Questions
and Answers.
A Health Maintenance Organization (HMO) requires a patient to use ____ and either
recommends or requires the use of ____. -
\in-network pharmacies; generic drugs
Patients in a Preferred Provider Organization (PPO) can use ____. -
\in-network or out-of-network pharmacies
The 4 parts of Medicare are: Part A (hospital insurance), Part B (medical insurance),
Part C (Medicare Advantage Plan that is private insurance), and Part D
(______________________). -
\prescription drug insurance
What government entity runs Medicaid? -
\state governments
When a patient presents an insurance card, the information is entered into the
computer, and a claim is sent to the insurance company for payment or rejection. The
process of the insurance company accepting or rejecting a claim is called ____. -
\adjudication
The process in which a drug requires further review to determine if it is covered is called
____. -
\prior authorization
The codes used to bill different medical conditions are called ____. -
\ICD codes
Who is contracted by insurance companies to process the claims for the insurance
company's members? -
\PBM or Pharmacy Benefits Manager
What is a flexible spending account? -
\an account through a patient's employer where patients can use pre-tax dollars for
medical expenses
The term used to describe the services provided by a pharmacy to patients in an
assisted living facility or a nursing home is called ____. -
\long-term care
, Patients with more than one third-party payer will utilize this process for the benefits of
both plans to be used. -
\coordination of benefits / COB
The block-rate payment collected from patients for their share of the prescription cost is
called a ____. -
\copay
Which of these is usually not found on a patient's prescription card? -
\date of birth
Which would not be considered a dependent of the employee who purchased the
insurance? -
\child age 27 and above, who does not have access to other health insurance
When a provider receives payment based on the condition he or she is treating, it is
called ____. -
\the episode-of-care approach
When do pharmacies not use ICD codes? -
\during drug recalls
In which of these scenarios would you report information to the FDA MedWatch
website? -
\A patient reports an unusual or dangerous side effect from a medication.
The pharmacy manager notices that a number of alprazolam tablets are missing. Which
of these reports can be used to help determine if a pharmacy worker is taking the
tablets for unauthorized use? -
\a diversion report
Which of these is not a benefit of using an automated dispensing cabinet such as Pyxis,
Omnicell, and MedSelect? -
\automatic ordering of medication
A technician using a pharmacy computer system can perform all of the following except
____. -
\verify a prescription is correct
What is a clinical decision support alert? -
\an alert that the ordered medication may interact with other medications on the
patient's profile
A hospital pharmacy stores medication in the central pharmacy and in automated
dispensing cabinets on patient floors. Which report can be used to determine how many
pills of a medication are in stock for the purchaser to know if more should be ordered? -
