Interpersonal Communications Exam
Questions With Correct Answers
____ is information about how a message was interpreted by its recipient, conveyed in a subsequent
message
feedback
Becky, who is away from how on a business trip, uses the computer to Skype with her teenage song.
She apologizes for missing his band concert. What purpose does this communication likely serve?
to conduct relationship
Tina makes all decisions about the finances for both herself and her housemate Jessica. Jessica is fine
with this. This example would be _____ behavior.
complementary
Before Carmen can send out a message, she must first ______, in which she will select words and
behaviors that will represent her ideas and feelings
encode
_____ is the appreciation or esteem one persona has for another
affiliation
If Marissa thinks about the events of last evening while she is listening to a classroom lecture, these
thoughts would be considered
noise
Maria is very impatient with her children because she had a bad day at work, and she is feeling
stressed. Maria's reactions to her children are affected by
psychological context
_____ is the set of beliefs, values, and attitudes that define the specific culture that participants
belong to.
Cultural context
José thinks "a person who is very careful about spending money" when Adrian describes a person as
"thrifty." José's thoughts represent a process called
decoding
If Maryam accepts your invitation to dinner, what communication purpose was proven?
we communicate to meet social goals
Which of the following is not a process that occurs during a conversation?
internal significance
Interpersonal communication is
continuous, irreversible, transactional
,When you are able to analyze a situation and adopt your communication skills to fit that situation,
you are employing
behavioral flexibility
Every day, you see the same acquaintance in the hall. You say, "Hello, how are you?" and your friend
answers, "Fine, thank you." This is an example of
a script
Telling your friends that their baby is beautiful when you really think the baby is anything but
beautiful is an example of a(n)
easy dark-side message
The process through which people produce, interpret, and coordinate messages to create shared
meanings, achieve social goals, manage their personal identities, and carry out their relationships is
called
interpersonal communication
Slanderous name-calling is an example of what kind of message?
evil dark-side
Selecting the word rain when you are talking about precipitation represents a process called
encoding
Dark-side messages
may be appropriate in some situations
At dinner you get your father's advice on whether you should take sociology or political science to
meet a requirement. The next day when you see your father, you say, "I decided on poly sci." His
understanding of your message is explained by
historical context
Imagine you use the word "jock" when talking to an athlete and the athlete has a different meaning of
the word than you do. This is an example of
semantic noise
Learned communication strategies for specific types of situations are called
canned plans
If you look around the classroom, you see desks, chairs, and windows, all of which make up the
physical context
Raj is sending his girlfriend an e-mail. What type of temporal structure is he using?
asynchronous communication
, All of the following are part of the message production process except
Question options:
a) encoding
b) recalling a canned plan
c) determining your goals
d) decoding
decoding
As a junior high school teacher, Melanie lectures on the dangers of cigarette smoking, yet before and
after school each day she smokes several cigarettes. Melanie violates the ethical standard of
Question options:
integrity
While working at a clothing store, Rachel was asked by a customer if they had any "fresh" clothes.
Rachel remarked that this store only carried petite sizes. This is an example of
semantic noise
We use _____, words and/or nonverbal behaviors to convey the thoughts, feelings, and intentions of
the speaker.
messages
All of the following are ethical standards to keep in mind when communicating, but _____ means
being impartial and not biased.
fairness
Jon often uses profanities when he is out with his friends, but he is always polite when he visits his
grandmother. This example illustrates which principle of interpersonal communication?
Interpersonal communication is situated.
Emotions that are classified as basic are ________.
discrete/distinct from each other, universal, and automatic
Greg has always been my best friend, and our best times together were spent sharing secrets, inside
jokes, and late night conversations while eating junk food. Those memories form my ________, or
memory structure that connects a concept to its related qualities, of a best friend.
Question options:
schema
Life-changing situations such as moving to a new city or getting a divorce may result in
changes in self-esteem, changes in self-concept, and a dropping of our filters
Self-concept affects your interpersonal communication encounters by __________.
directing your attention and affecting your judgments of others, resulting in messages that reflect and
maintain your self-concept, and motivating you to manage the impressions that others form of you
________________ concerns the messages you send to yourself through your thoughts.
Questions With Correct Answers
____ is information about how a message was interpreted by its recipient, conveyed in a subsequent
message
feedback
Becky, who is away from how on a business trip, uses the computer to Skype with her teenage song.
She apologizes for missing his band concert. What purpose does this communication likely serve?
to conduct relationship
Tina makes all decisions about the finances for both herself and her housemate Jessica. Jessica is fine
with this. This example would be _____ behavior.
complementary
Before Carmen can send out a message, she must first ______, in which she will select words and
behaviors that will represent her ideas and feelings
encode
_____ is the appreciation or esteem one persona has for another
affiliation
If Marissa thinks about the events of last evening while she is listening to a classroom lecture, these
thoughts would be considered
noise
Maria is very impatient with her children because she had a bad day at work, and she is feeling
stressed. Maria's reactions to her children are affected by
psychological context
_____ is the set of beliefs, values, and attitudes that define the specific culture that participants
belong to.
Cultural context
José thinks "a person who is very careful about spending money" when Adrian describes a person as
"thrifty." José's thoughts represent a process called
decoding
If Maryam accepts your invitation to dinner, what communication purpose was proven?
we communicate to meet social goals
Which of the following is not a process that occurs during a conversation?
internal significance
Interpersonal communication is
continuous, irreversible, transactional
,When you are able to analyze a situation and adopt your communication skills to fit that situation,
you are employing
behavioral flexibility
Every day, you see the same acquaintance in the hall. You say, "Hello, how are you?" and your friend
answers, "Fine, thank you." This is an example of
a script
Telling your friends that their baby is beautiful when you really think the baby is anything but
beautiful is an example of a(n)
easy dark-side message
The process through which people produce, interpret, and coordinate messages to create shared
meanings, achieve social goals, manage their personal identities, and carry out their relationships is
called
interpersonal communication
Slanderous name-calling is an example of what kind of message?
evil dark-side
Selecting the word rain when you are talking about precipitation represents a process called
encoding
Dark-side messages
may be appropriate in some situations
At dinner you get your father's advice on whether you should take sociology or political science to
meet a requirement. The next day when you see your father, you say, "I decided on poly sci." His
understanding of your message is explained by
historical context
Imagine you use the word "jock" when talking to an athlete and the athlete has a different meaning of
the word than you do. This is an example of
semantic noise
Learned communication strategies for specific types of situations are called
canned plans
If you look around the classroom, you see desks, chairs, and windows, all of which make up the
physical context
Raj is sending his girlfriend an e-mail. What type of temporal structure is he using?
asynchronous communication
, All of the following are part of the message production process except
Question options:
a) encoding
b) recalling a canned plan
c) determining your goals
d) decoding
decoding
As a junior high school teacher, Melanie lectures on the dangers of cigarette smoking, yet before and
after school each day she smokes several cigarettes. Melanie violates the ethical standard of
Question options:
integrity
While working at a clothing store, Rachel was asked by a customer if they had any "fresh" clothes.
Rachel remarked that this store only carried petite sizes. This is an example of
semantic noise
We use _____, words and/or nonverbal behaviors to convey the thoughts, feelings, and intentions of
the speaker.
messages
All of the following are ethical standards to keep in mind when communicating, but _____ means
being impartial and not biased.
fairness
Jon often uses profanities when he is out with his friends, but he is always polite when he visits his
grandmother. This example illustrates which principle of interpersonal communication?
Interpersonal communication is situated.
Emotions that are classified as basic are ________.
discrete/distinct from each other, universal, and automatic
Greg has always been my best friend, and our best times together were spent sharing secrets, inside
jokes, and late night conversations while eating junk food. Those memories form my ________, or
memory structure that connects a concept to its related qualities, of a best friend.
Question options:
schema
Life-changing situations such as moving to a new city or getting a divorce may result in
changes in self-esteem, changes in self-concept, and a dropping of our filters
Self-concept affects your interpersonal communication encounters by __________.
directing your attention and affecting your judgments of others, resulting in messages that reflect and
maintain your self-concept, and motivating you to manage the impressions that others form of you
________________ concerns the messages you send to yourself through your thoughts.
