Communication Final Exam
professional communication
_____ incorporates written, verbal, visual, and digital communication to provide factual information
that is usable in the workplace.
A. Corporate communication
B. Professional communication
C. Business communication
D. Lateral communication
rhetoric
The study of writing or speaking as a way of communicating information or persuading an individual is
called _____.
A. goodwill
B. instruction
C. process
D. rhetoric
communication process
A series of actions on the part of the sender and the receiver of a message and the path the message
follows is called _____.
A. communication process
B. verbal communication
C. formal communication
D. informal communication
Formal communication
_____ is sharing of information that conforms to specific protocol.
A. Communication process
B. Verbal communication
C. Formal communication
D. Informal communication
sending an e-mail response
Verbal communication includes all of the following except _____.
A. making requests
B. giving information
C. participating in meetings
D. sending an e-mail response
context
The environment or setting in which something occurs or is communicated is called _____.
A. paralanguage
B. haptics communication
C. context
D. professional communication
paralanguage
The attitude an individual projects with the tone and pitch of his or her voice is _____.
A. paralanguage
B. haptics communication
, C. context
D. professional communication
Standard English
Professional writing requires the use of _____.
A. decoding
B. Standard English
C. Business English
D. translating
Diversity
_____ includes age, race, nationality, gender, mental ability, physical ability, and other qualities that
make an individual unique.
A. Diversity
B. Culture
C. Stereotype
D. Abilities
Stereotype
_____ is a belief or generalization about a group of people with a given set of characteristics.
A. Diversity
B. Culture
C. Stereotype
D. Abilities
English as a second language
The use of English by those with a different native language is known as _____.
A. Standard English
B. business communication
C. professional communication
D. English as a second language
Leadership positions are always easy.
Which of the following is not true regarding leadership?
A. Leaders guide others toward a goal.
B. Leaders are organized.
C. Leadership positions are always easy.
D. Leaders bring focus to a team.
laissez-faire
The _____ leadership style is a hands-off approach to leadership.
A. democratic
B. autocratic
C. laissez-faire
D. dynamic
critical-thinking skills
The ability to interpret and make reasonable judgments and decisions by analyzing a situation is called
_____.
A. organization skills
professional communication
_____ incorporates written, verbal, visual, and digital communication to provide factual information
that is usable in the workplace.
A. Corporate communication
B. Professional communication
C. Business communication
D. Lateral communication
rhetoric
The study of writing or speaking as a way of communicating information or persuading an individual is
called _____.
A. goodwill
B. instruction
C. process
D. rhetoric
communication process
A series of actions on the part of the sender and the receiver of a message and the path the message
follows is called _____.
A. communication process
B. verbal communication
C. formal communication
D. informal communication
Formal communication
_____ is sharing of information that conforms to specific protocol.
A. Communication process
B. Verbal communication
C. Formal communication
D. Informal communication
sending an e-mail response
Verbal communication includes all of the following except _____.
A. making requests
B. giving information
C. participating in meetings
D. sending an e-mail response
context
The environment or setting in which something occurs or is communicated is called _____.
A. paralanguage
B. haptics communication
C. context
D. professional communication
paralanguage
The attitude an individual projects with the tone and pitch of his or her voice is _____.
A. paralanguage
B. haptics communication
, C. context
D. professional communication
Standard English
Professional writing requires the use of _____.
A. decoding
B. Standard English
C. Business English
D. translating
Diversity
_____ includes age, race, nationality, gender, mental ability, physical ability, and other qualities that
make an individual unique.
A. Diversity
B. Culture
C. Stereotype
D. Abilities
Stereotype
_____ is a belief or generalization about a group of people with a given set of characteristics.
A. Diversity
B. Culture
C. Stereotype
D. Abilities
English as a second language
The use of English by those with a different native language is known as _____.
A. Standard English
B. business communication
C. professional communication
D. English as a second language
Leadership positions are always easy.
Which of the following is not true regarding leadership?
A. Leaders guide others toward a goal.
B. Leaders are organized.
C. Leadership positions are always easy.
D. Leaders bring focus to a team.
laissez-faire
The _____ leadership style is a hands-off approach to leadership.
A. democratic
B. autocratic
C. laissez-faire
D. dynamic
critical-thinking skills
The ability to interpret and make reasonable judgments and decisions by analyzing a situation is called
_____.
A. organization skills
