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What is the definition of conflict?
A mental struggle between exposing internal and external demands.
What is the main cause of conflict for LPNs?
Unclear roles.
What is the greatest cause of conflict?
Unresolved conflict.
How can conflict over schedules be resolved?
Through the process of negotiation.
How should a nurse listen during a conflict?
In a respectful and polite way.
What should a nurse identify when negotiating conflict?
The need that the person is expressing.
Is some conflict beneficial to the organization in an ideal work situation?
Yes.
What is responsible behavior in a work situation?
Making rounds periodically.
What should a nurse do when unsure of regulations in their position?
Review agency regulations and know the nurse practice act.
What should a nurse do if a resident complains of incompetency?
Report the incidence to the head nurse or supervisor.
What is the ethical response when a classmate wants to cheat off of you?
Ask the instructor if you can take the test at a later date.
What is the unethical behavior of a man bathing a patient?
Keeping gloves on throughout the bath.
What should a nurse do if they make an error with a patient?
Report it to the instructor immediately.
What does it mean for a nurse to use ethical reasoning?
To clearly identify the issue based on the perspective of the persons involved.