Computer Concepts, Module 12 Questions
and Answers.
Layton is retired and sells hand-crafted fishing rods as a home-based business
for a little extra spending money. Because he processes less than a dozen credit
card payments per year, he does not need to worry about PCI compliance
requirements for handling his customers' payment information, true or false?
False
Hana just received a shipment of cleaning supplies for her coffee shop. What kind
of transaction was this?
B2B
Charlie's company makes custom-designed furniture. He purchases hardware for
the furniture in bulk from a distributor in a nearby state. What kind of e-commerce
platform does Charlie most likely use to order the hardware?
Online storefront
Jerry has a problem with a package he just received—two items from his order
are missing. Who should he contact to resolve the problem?
Customer service representative
Which of the following is NOT a leading provider of PaaS and IaaS services?
Walmart
What special technology allows computers to perform the intense processing
needed to perform machine learning?
ANN
Lately, Marcus has noticed a lot of customer complaints that items purchased
from his web store don't meet expectations. What improvement to the website will
best help to solve this problem so customers know better what to expect when
they buy items from his website?
High-quality product photos
Many chatbot services provide support to employees and management rather
than to customers, true or false?
True
Lionel works for a company that is trying to reduce travel time for their
employees and allow more people to work from home. What kind of cloud service
can Lionel use to attend meetings with his remote coworkers?
Video conferencing application
All cloud technologies must be accessed over the Internet, true or false?
False
Rhea receives a text informing her that her credit card might have been
compromised. The text asks her to confirm whether she made a purchase 15
minutes ago at a store that is over 2,000 miles away from her current location and
that carries products she has never bought before. What technology was used to
compare the purchase to Rhea's normal shopping habits and identify it as credit
card fraud?
and Answers.
Layton is retired and sells hand-crafted fishing rods as a home-based business
for a little extra spending money. Because he processes less than a dozen credit
card payments per year, he does not need to worry about PCI compliance
requirements for handling his customers' payment information, true or false?
False
Hana just received a shipment of cleaning supplies for her coffee shop. What kind
of transaction was this?
B2B
Charlie's company makes custom-designed furniture. He purchases hardware for
the furniture in bulk from a distributor in a nearby state. What kind of e-commerce
platform does Charlie most likely use to order the hardware?
Online storefront
Jerry has a problem with a package he just received—two items from his order
are missing. Who should he contact to resolve the problem?
Customer service representative
Which of the following is NOT a leading provider of PaaS and IaaS services?
Walmart
What special technology allows computers to perform the intense processing
needed to perform machine learning?
ANN
Lately, Marcus has noticed a lot of customer complaints that items purchased
from his web store don't meet expectations. What improvement to the website will
best help to solve this problem so customers know better what to expect when
they buy items from his website?
High-quality product photos
Many chatbot services provide support to employees and management rather
than to customers, true or false?
True
Lionel works for a company that is trying to reduce travel time for their
employees and allow more people to work from home. What kind of cloud service
can Lionel use to attend meetings with his remote coworkers?
Video conferencing application
All cloud technologies must be accessed over the Internet, true or false?
False
Rhea receives a text informing her that her credit card might have been
compromised. The text asks her to confirm whether she made a purchase 15
minutes ago at a store that is over 2,000 miles away from her current location and
that carries products she has never bought before. What technology was used to
compare the purchase to Rhea's normal shopping habits and identify it as credit
card fraud?
