WGU-D072 - FUNDAMENTALS FOR SUCCESS IN
BUSINESS - D072 EXAM FULLY SOLVED & VERIFIED FOR
ACCURACY 2024
Personal Ethics
refers to the ethics a person identifies with, which guides how they interact with others
daily.
Organizational ethics
focuses on rules, principles and standards in respect to the business' activities
Identify how ethics impact outcomes in organizations
· Organizations tainted by questionable ethics suffer by a decline in their consumer
base, increase employee turnover, and mistrust from their investor's.
· Setting an unrealistic goal can lead to the compromise of ethics and standards.
Example of personal ethics
Speaking the truth, respecting elders, and never purposely hurt others.
Example of professional ethics.
Being punctual, refraining from gossip, and having good time management
Provide an example of when personal and professional ethics may conflict
Under the 'Code of Conduct,' police officers are obligated to enforce and uphold the law
even if they don't agree with it.
What are the 4 main ethical issues and their roles within organizations
Societal, Stakeholder Issues, Internal Issues, Personal Issues
Societal Issues
Relates to society and getting involve in societal issues out of care and concern.
Stakeholder Issues
Anyone affected by the company's actions (consumers, employees, suppliers, and
people within the community).
Internal issues
, Relates to relationship between organization and its employees (fairness in
management, pay, and employee participation).
Personal Issues
Deals with how employees treat each other (gossiping, taking credit for someone else's
work).
What are some benefits to an organization that practices high ethics?
benefit from the trust of their stakeholders and has a competitive advantage in the
marketplace.
Define Corporate Social Responsibility (CSR).
when an organization voluntarily engages in issues that are affecting the environment,
community or society at large.
What is the importance of CSR in the organization and in the community?
· It's beneficial to both the organization and its stakeholders. It creates long-term profits
and shareholder's trust for the organization.
· Attract consumers who share the same values.
· Increases organization's brand image (awareness) /creates a better image
· Creates an advantage over competitors.
CSR is important in the community because
· Organization is gives back to the community (food bank/ school supplies giveaways,
charities/donations, scholarships).
· Ability to influence organization's economic practices.
Company in accordance with their commitment example:
Company ABC, states that they are becoming more eco-friendly. They show their
commitments by manufacturing in a sustainable way, using renewable products,
encouraging employees to recycle, partnering with like-minded people within the
community.
Company in discord with their commitment example:
Company DEF, states that they are becoming more eco-friendly, but their actions are
contrary. They don't manufacture in a sustainable fashion, don't practice recycling. All
the company's actions are detrimental to the environment.
Greenwashing
BUSINESS - D072 EXAM FULLY SOLVED & VERIFIED FOR
ACCURACY 2024
Personal Ethics
refers to the ethics a person identifies with, which guides how they interact with others
daily.
Organizational ethics
focuses on rules, principles and standards in respect to the business' activities
Identify how ethics impact outcomes in organizations
· Organizations tainted by questionable ethics suffer by a decline in their consumer
base, increase employee turnover, and mistrust from their investor's.
· Setting an unrealistic goal can lead to the compromise of ethics and standards.
Example of personal ethics
Speaking the truth, respecting elders, and never purposely hurt others.
Example of professional ethics.
Being punctual, refraining from gossip, and having good time management
Provide an example of when personal and professional ethics may conflict
Under the 'Code of Conduct,' police officers are obligated to enforce and uphold the law
even if they don't agree with it.
What are the 4 main ethical issues and their roles within organizations
Societal, Stakeholder Issues, Internal Issues, Personal Issues
Societal Issues
Relates to society and getting involve in societal issues out of care and concern.
Stakeholder Issues
Anyone affected by the company's actions (consumers, employees, suppliers, and
people within the community).
Internal issues
, Relates to relationship between organization and its employees (fairness in
management, pay, and employee participation).
Personal Issues
Deals with how employees treat each other (gossiping, taking credit for someone else's
work).
What are some benefits to an organization that practices high ethics?
benefit from the trust of their stakeholders and has a competitive advantage in the
marketplace.
Define Corporate Social Responsibility (CSR).
when an organization voluntarily engages in issues that are affecting the environment,
community or society at large.
What is the importance of CSR in the organization and in the community?
· It's beneficial to both the organization and its stakeholders. It creates long-term profits
and shareholder's trust for the organization.
· Attract consumers who share the same values.
· Increases organization's brand image (awareness) /creates a better image
· Creates an advantage over competitors.
CSR is important in the community because
· Organization is gives back to the community (food bank/ school supplies giveaways,
charities/donations, scholarships).
· Ability to influence organization's economic practices.
Company in accordance with their commitment example:
Company ABC, states that they are becoming more eco-friendly. They show their
commitments by manufacturing in a sustainable way, using renewable products,
encouraging employees to recycle, partnering with like-minded people within the
community.
Company in discord with their commitment example:
Company DEF, states that they are becoming more eco-friendly, but their actions are
contrary. They don't manufacture in a sustainable fashion, don't practice recycling. All
the company's actions are detrimental to the environment.
Greenwashing
