EXAM 120 QUESTIONS & CORRECT DETAILED
ANSWERS |GRADED A+
A Class A fire typically known by its material composition, which is - ANSPaper or wood
Allowing the speaker to complete their thought is an example of which type of listening?
- ANSNot interrupting
Automation of data capture is achieved by 4 methods in logistics facilities. Which
method uses an encoded number that is preprogrammed a d cannot be changed
without reprogramming the card it inhabits? - ANSMagnetic Stripe
C-TPAT - ANS(Customs-Trade Partnership Against Terrorism) Voluntary program
developed by U.S Customs and Border Protection for companies importing goods into
the U.S.
Color coding is a typical industry method for marking. Which color is typically used to
designated storage areas? - ANSWhite
Companies use color coding to indicate safety factors in the shop floor. Which color
indicates a warning condition? - ANSOrange
Companies use teams to solve specific problems. They may use a seven step process
to reach a solution. Which involves examining the strengths and weaknesses of each
possible solution using specific criteria or standards? - ANSChoose the best solution
CRM - ANS(Customer Relations Management) a marketing philosophy based on
putting the customer first
Cross-docking - ANSThe process of moving items from incoming trailers to outgoing
trailers with little or no storage time in between
CSI - ANS(Container Security Initiative) IS government program where containers are
scanned and deemed safe before departing the country of origin
Distribution Centers - ANSA warehouse with finished Goods and/or service items
FAA - ANS(Federal Aviation Administration) responsible for developing and enforcing
air transportation rules and strives to improve the safety and efficiency of aviation
FAST - ANS(Free and Secure Trade)
Trade initiative between the US and Mexico that guarantees safety and security while
boosting profit for both countries.
, Flammable Material for a Class A fire - ANSWood, paper, clothes, plastic
Flammable Material for a Class B fire - ANSGrease, oil, chemical
Flammable Material for a Class C fire - ANSElectrical
Flammable Material for a Class D fire - ANSCombustible, metals
Flammable Material for a Class K fire - ANSCooking
House keeping color code: Blue - ANSInformation or caution
House keeping color code: Green - ANSSafety
House keeping color code: Magenta or black on yellow - ANSRadiation caution
House keeping color code: Orange - ANSWarning
House keeping color code: Red - ANSDanger, stop, or emergency
House keeping color code: White - ANSStorage
House keeping color code: Yellow - ANSCaution
Identifying your purpose is a guideline for written communication that: - ANSDefines the
reason for the communication
if someone is NOT working as an effective team member, they might be: - ANSPursuing
individual goals and recognition
In logistics setting, there are 2 types of communication. What are they? - ANSInternal
and External
In logistics, the term "demand" is the process of sourcing and building product inventory
to establish targets based on customer needs - ANSFalse, Supply does
Listening and hearing something are the same thing. - ANSFalse listening Implies
understanding and responding to what was heard
Looking at key headings and highlighted materials is an example of which type of
reading guidelines? - ANSPreviewing the documentation
Microsoft Access is a - ANSData base