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Liberty University BUSI 240 Quiz 1

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•             Question 1 2 out of 2 points                     As part of the knowledge management process, experimentation is conducive to                                                                                            •             Question 2 2 out of 2 points                     Organizational behavior knowledge                                                                                        •             Question 3 2 out of 2 points                     The observable demographic or physiological differences in people, such as their race, ethnicity, gender, age, and physical disabilities, constitute ________ diversity.                                                                                         •             Question 4 2 out of 2 points                     ________ refers to economic, social, and cultural connectivity with people in other parts of the world.                                                                                 •             Question 5 2 out of 2 points                     When organizations find ways to acquire, share, use, and store knowledge, they are demonstrating the perspective of                                                                                   •             Question 6 2 out of 2 points                     ________ refers to an organization's moral obligation toward all of its stakeholders.                                                                                       •             Question 7 2 out of 2 points                     The ________ emphasized the study of employee attitudes and informal group dynamics in the workplace.                                                                                      •             Question 8 2 out of 2 points                     According to the multiple levels of analysis anchor,                                                                                          •             Question 9 2 out of 2 points                     ACME Software Inc. has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization and to inform them of the changing market conditions. This training program relates most closely with which of the following concepts?                                                                                       •             Question 10 2 out of 2 points                     Employees, suppliers, and governments                                                 •             Question 11 2 out of 2 points                     Which generation has a stronger motivation for personal development?                                                                                               •             Question 12 2 out of 2 points                     Stable, long-lasting beliefs about what is important in a variety of situations are                                                                                 •             Question 13 2 out of 2 points                     You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they are not sure what tasks are included in their job. According to the MARS model, these new employees will likely                                                                                      •             Question 14 2 out of 2 points                     Which of the following are external to the individual but still affect his/her behavior and performance?                                                                                 •             Question 15 0 out of 2 points                     Which of the following does the most to improve ethical conduct?                                                                                           •             Question 16 2 out of 2 points                     Scenario B   Electronika International is a fast-growing small company specializing in consumer electronics. Managers at Electronika International are exploring the idea of using the "Big Five" personality dimensions in hiring and improving work-related behaviors and job performance.     Electronika managers want to hire people who are dependable, goal-focused, thorough, and disciplined. Which of the following "Big Five" personality dimensions is desirable for individuals to be hired?                                                                                          •             Question 17 2 out of 2 points                     Scenario A   Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed and customer dissatisfaction keeps increasing. Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they are not sure what tasks are included in their job. Dave is wondering how he can understand what is going on with his crew behavior and what he can do to improve the situation.     According to the MARS model, the new employees Dave has hired will likely                                                                                      •             Question 18 0 out of 2 points                     Presenteeism is exhibited in all the following ways except                                                                                           •             Question 19 2 out of 2 points                     ________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.                                                                                            •             Question 20 2 out of 2 points                     Which of the following best represents the amount of effort allocated to a particular goal?                                          •             Question 21 2 out of 2 points                     Schwartz's model organizes values into:                                                  •             Question 22 2 out of 2 points                     Which of the following directly influences an employee's voluntary behavior and performance?                                                                                                •             Question 23 2 out of 2 points                     Which of the following is ethics most closely related to?                                                                                                •             Question 24 2 out of 2 points                     Which of the following identifies the four factors that directly influence individual behavior and performance?                                                                                  •             Question 25 2 out of 2 points                     Motivation affects a person's ________ of voluntary behavior.         

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 Question 1

2 out of 2 points



As part of the knowledge management process, experimentation
is conducive to
Selected knowledge
Answer: acquisition.
Response Knowledge acquisition includes extracting information
Feedback: and ideas from the external environment as well as
through insight. It involves individual learning,
environment scanning, grafting, and experimentation.

 Question 2

2 out of 2 points



Organizational behavior knowledge
Selected helps us to understand, predict, and influence the
Answer: behaviors of others in organizational settings.
Response OB is important because it helps to fulfill the need to
Feedback: understand and predict. But the main reason why
people with work experience value OB knowledge is
that they have discovered how it helps them get
things done in organizations.

 Question 3

2 out of 2 points



The observable demographic or physiological differences in
people, such as their race, ethnicity, gender, age, and physical
disabilities, constitute ________ diversity.
Selected surface-
Answer: level
Response The observable demographic or physiological
Feedback: differences in people, such as their race, ethnicity,

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