HREAP-CHRA Reviewer with Labor Code Exam - Questions and Answers (Complete Solutions)

HREAP-CHRA Reviewer with Labor Code Exam - Questions and Answers (Complete Solutions) The basic functions of the management process include all the following except. A) Planning B) Organizing C) Outsourcing D) Leading Which of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people? A) Manager B) Generalist C) Entrepreneur D) Marketer Which function of management process requires a manager to establish goals and standards and to develop rules and procedures? A) Planning B) Staffing C) Organizing D) Leading Consuela, a manager, delegates the tasks for a project to Lee, her subordinates. Consuela is most likely involved in which function of the management process? A) Staffing B) Motivating C) Organizing D) Leading When Managers use metric to assess performance and develop strategies for corrective action, they are performing the_________ function of the management process. A) Planning B) Controlling C) Leading D) Organizing In the management process, which one of the following is an activity associated with leading functions? A) Motivating subordinates B) Setting performance standards C) Training new employees D) Developing procedures Human resource managers generally exert _________ within the human resource department and _________ outside the human resources department. A) Line authority; staff authority B) Staff authority; line authority C) Functional authority; line authority D) Staff authority; implied authority Wilmar works in the HR department and is in charge of developing the plans for how people are paid and how employee benefits program is run. Wilmar is most likely holding the position of. A) Training Specialist B) Recruiter C) Compensation Manager D) Job Analyst Personnel activities associated with human resource management most likely include all of the following EXCEPT. A) Orienting and training new employees B) Appraising employee performance C) Building employee commitment D) Developing customer relationships An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided of Wilson manufacturing? A) Shared HR teams B) Embedded HR teams C) Centers of expertise D) Corporate HR teams Which organization of the human resource function involves dedicated HR members that assist top management in such as developing the personnel aspects of the company's long- term plan? A) Embedded HR teams B) Corporate HR teams C) Centers of expertise D) Shared services What term refers to the knowledge, skills, and abilities of a firm's workers? A) Human resources B) Human capital C) Intangible assets D) Contingent What is the term for workforce like those at the company Uber, where freelancer and independent contractors work than they can, on what they want to work on, and when the company needs them? A) Tele-commuters B) Human capital C) Job-analysts D) On-demand workers The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in other unemployment rate are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called. A) Talent analytics B) Globalization C) Unbalanced labor force Which of the following best exemplifies recent trends in technology that are affecting human resource management? A) Listing open positions on M, C, and similar websites. B) The use of gaming features to enhance training and performance appraisal. C) Allowing workers to telecommute D) Providing employees with laptops or tablets so they can work offsite Evidence-based human resource management relies on all of the following types of evidence except. A) Scientific rigor B) Existing data C) Research studies D) Qualitative opinions In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff. True or False? True What are two distinct function caried out by human resource managers? A. Line Authority; Staff Authority B. Line Function and Staff Function C. Overseeing department functions and managing employees. A line manager's human resource responsibilities most likely include all the following except. A) Maintaining department morale B) Controlling labor costs C) Protecting employees' health D) Marketing new products and services Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki's position is best described as. A) Recruiter B) Manager C) Labor relations specialist D) Job analyst What is the first step in recruitment and selection process? A. Performing initial screening interviews B. Building a pool of candidates C. Performing candidate background checks D. Deciding what positions to fill Marcus, An HR manager for Samsung, must decide what positions the firm should fill in the next six months, which means Marcus is current working on. A. screening job candidates B. personnel planning C. interviewing job candidates D. writing job descriptions The process of deciding how to fill executive positions at a firm is known as _________. A. Internal recruiting B. Succession planning C. Long-term forecasting D. Advanced interviewing Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs? A. Ratio analysis B. Trend analysis C. Graphical analysis D. Computer analysis Newton Building Supplies hopes to generate an extra $4 million in sales next year, A salesperson traditionally generates $800000 in sales each year. Using ratio analysis, how many new salespeople should Newton hire? A. 2 B. 5 C. 10 D. 20 Which of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion? A. Computerized forecasting tools B. Skills inventories C. Trend records D. Scatter plots When managers need to determine which current employees are available for promotion or transfer, they will most likely use. A. Scatter plots B. Skills inventories C. Estimated sales trends D. Personnel forecasts All of the following are methods used by firms to develop high potential candidates for the future position EXCEPT. A. Providing internal training B. Implementing job rotation C. Offering global assignments D. Developing skills inventories Smith industries is thinking of another company take care of its benefits management. This is called. A. Outsourcing B. Recruiting C. Telecommuting D. Screening Recruiting is necessary to. A. Determine whether to use inside or outside candidates B. Forecast the short-term supply of outside candidates C. Create positive word-of-mouth about a firm D. Develop an applicant pool Which of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm? A. Lack of knowledge regarding a candidate's strengths B. Potential to lose employees who aren't promoted C. Questionable commitment of candidates to the firm D. Significant training and orientation requirements Maria Boyd has been by Barum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Maria realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. All of the following questions are relevant to maria's decision to fill top positions at the new hotels with internal candidates EXCEPT: A. What are the key managerial positions that are available at the new hotels? B. What percentage of employers in the service industry use succession planning? C. What skills, education, and training have been provided to potential candidates? D. What is the designated procedure for assessing and selecting potential candidates? Which of the following is NOT a tool used by firms to recruit outside candidates? A. Newspaper advertising B. Intranet job postings C. Employment agencies D. Online job boards Which of the following factors plays the greatest role in determining the best medium for a job advertisement? A. Skills needed for the job B. Job compensation and salary C. Time allowed to fill the position D. Graphics used in the advertisement An employer will most likely use a private employment agency in order to. A. Receive assistance writing job ads B. Adhere to legal hiring practices C. Fill a specific job opening quickly D. Spend more time recruiting applicants Newton Manufacturing is using a private employment agency to recruit individuals for management position. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should. A. Provide the agency with an accurate job description B. Post jobs on the firm's intranet and bulletin boards C. Develop applicant screening software for internal hires D. Send HR experts to monitor the agency's recruiting activities Kate works a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Kate is most likely. A. Working as a contingent worker B. Participating in a job rotation C. Using job enlargement D. Benchmarking jobs What is an advantage of using employee referral campaigns? A. Local, hourly workers can be recruited quickly. B. Applicants have received realistic job previews. C. Rewards and incentives are eliminated. D. Applicants have community ties Publicizing an open job to current employees though a firm's intranet or bulletin boards is known as job posting True or False? True A reliable employment test will most likely yield. A. Consistent scores when a person takes two alternate forms of the test B. Improved scores when a person takes the same test more than once in a single day C. High scores when a person takes two alternate forms of the test on different occasions D. Similar scores when two different people are administered the test at different times Which one of the following terms refers to the accuracy with which test fulfills the function for which it was designed? A. Reliability B. Validity C. Expectancy D. Consistency Selection tests should be used as supplements to other tools like interviews and background checks. True or False? True As part of the selection process for the position at UPS, Jack has been asked to lift weights and jump rope. Which one of the following is most likely being measured by UPS? A. Motor ability B. Personality C. Cognitive D. Interest Carlos recently participated in a selection test for a position at Northern Aeronautics. The test measured Carlos's finger dexterity and reaction time, so it was most likely a(n). A. Interpersonal skills B. Cognitive skills C. Physical abilities D. Achievements The Big Five personality dimensions include all of the following except. A. Neuroticism B. Optimism C. Extroversion D. Conscientiousness Which of the following terms refers to training candidates to performs several of the job's tasks and then assessing the candidate's performance prior to hire? A. Achievement testing B. Work sampling technique C. Management assessment center D. Miniature job training Which one of the following is the primary reason that firms conduct background investigations of job applicants? A. Adhere to legal hiring practices B. Limit the number of applicants C. Uncover false information D. Report criminals to police A(n) ____________ is a multi-day simulation in which candidates performs realistic tasks in hypothetical situations and are scored on their performance. A. Work sampling event B. Situational judgment test C. Management assessment center D. Applicant personality test In an effective talent management system, an employee's performance appraisal would initiate training and development opportunities. True or False? True Effective talent management focuses on developing employee competencies that align with strategic goals. True or False? True All of the following types of information will most likely be collected by a human resources specialist through a job analysis except. A. Work activities B. Human behaviors C. Performance standards D. Employee benefits options Which one of the following terms refers to the procedure used to determine the duties with job positions and the characteristics of the people to hire for those positions? A. Job description B. Job specification C. Job analysis D. Job context Jennifer, a manager at an engineering firm, has been assigned the task of conducting a job analysis. What should be Jennifer's first step in the process? A. Deciding how the gathered information will be used B. Collecting data on job activities and working conditions C. Selecting representative job positions to assess D. Reviewing relevant background information All of the following requirements are typically addressed in job specifications except. A. Desired personality traits B. Required education levels C. Necessary experience D. Working conditions Which one of the following indicates the division of work within a firm and the lines of authority and communication? A. Process chart B. Employee matrix C. Organizational chart D. Corporate overview Which of the following is an example of business process reengineering? A. Using computerized systems to combine separate tasks B. Creating a visual chart for workflow procedures C. Assigning additional activities to new employees D. Developing employee skills and behaviors While performing the fifth step of a job analysis, it is essential to confirm the validity of collected data with the _________. A. EEOC representative B. HR manager C. Legal department D. Worker Which of the following terms refers to systematically moving workers from one job to another? A. Job rotation B. Job enrichment C. Job enlargement D. Job adjustment Conducting the job analysis is the sole responsibility of the HR specialist. True or False False