IHOP SOP TEST EXAM 2024 QUESTIONS &
CORRECT ANSWERS GRADED A
In what order should food be stored/put away? - ANSWER-1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? - ANSWER-First In First Out
Dry goods should be stored within what temperature range? - ANSWER-50ﾟ-70ﾟ
Upon delivery, frozen foods must be: - ANSWER-Solid to the touch
Cardboard boxes should always be: - ANSWER-Broken down before being thrown
in the dumpster
How often should the inside of trash containers be washed? - ANSWER-Everyday
When is it acceptable to keep the back door propped open? - ANSWER-Never
When should trash disposal occur? - ANSWER-ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: -
ANSWER-Low CO2 supply at the soda machine
,Where should the ice scoop never be stored? - ANSWER-Out of the ice in a clean,
sanitized holder or container
What 2 areas should be checked for cleanliness on the milk machine before it is
filled? - ANSWER-1) Pinch Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? - ANSWER-
1) Water
2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly?
- ANSWER-Dishes and silverware may not get properly cleaned and sanitized
What is the first step in washing dishes? - ANSWER-1) Scrape & pre-rinse
What are the steps to clean the BOH floors? - ANSWER-1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to
another? - ANSWER-Cross-Contamination
What is the preferred method for thawing food? - ANSWER-In a refrigerator
between 33ﾟ and 41ﾟ
, What food temperature range is known as the Temperature Danger Zone? -
ANSWER-41ﾟ - 140ﾟ
What is a guest likely to think if a restroom does not meet standards and appears
dirty? - ANSWER-That the restaurant is dirty overall
How long does it take to check restrooms using the 10 restroom standards? -
ANSWER-10 seconds
At a minimum, how often should restroom cleanliness be checked? - ANSWER-
Every 30 minutes
What is the server garnish for Strawberry Banana Pancakes? - ANSWER-Rosette
of Whipped Topping
What is the server garnish for NY Cheesecake Pancakes? - ANSWER-Powdered
sugar & a rosette of whipped topping
What is the server garnish for Double Blueberry Pancakes? - ANSWER-Rousette
of Whipped Topping
What is the difference between over-easy and over-medium eggs? - ANSWER-The
whites around the yolk are firm for over-medium eggs and soft for over-easy.
What accompanies all large salads? - ANSWER-Nothing
The "Denver Mix" contains what 2 ingredients? - ANSWER-Equal parts diced
onions and diced bell peppers
CORRECT ANSWERS GRADED A
In what order should food be stored/put away? - ANSWER-1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? - ANSWER-First In First Out
Dry goods should be stored within what temperature range? - ANSWER-50ﾟ-70ﾟ
Upon delivery, frozen foods must be: - ANSWER-Solid to the touch
Cardboard boxes should always be: - ANSWER-Broken down before being thrown
in the dumpster
How often should the inside of trash containers be washed? - ANSWER-Everyday
When is it acceptable to keep the back door propped open? - ANSWER-Never
When should trash disposal occur? - ANSWER-ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: -
ANSWER-Low CO2 supply at the soda machine
,Where should the ice scoop never be stored? - ANSWER-Out of the ice in a clean,
sanitized holder or container
What 2 areas should be checked for cleanliness on the milk machine before it is
filled? - ANSWER-1) Pinch Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? - ANSWER-
1) Water
2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly?
- ANSWER-Dishes and silverware may not get properly cleaned and sanitized
What is the first step in washing dishes? - ANSWER-1) Scrape & pre-rinse
What are the steps to clean the BOH floors? - ANSWER-1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to
another? - ANSWER-Cross-Contamination
What is the preferred method for thawing food? - ANSWER-In a refrigerator
between 33ﾟ and 41ﾟ
, What food temperature range is known as the Temperature Danger Zone? -
ANSWER-41ﾟ - 140ﾟ
What is a guest likely to think if a restroom does not meet standards and appears
dirty? - ANSWER-That the restaurant is dirty overall
How long does it take to check restrooms using the 10 restroom standards? -
ANSWER-10 seconds
At a minimum, how often should restroom cleanliness be checked? - ANSWER-
Every 30 minutes
What is the server garnish for Strawberry Banana Pancakes? - ANSWER-Rosette
of Whipped Topping
What is the server garnish for NY Cheesecake Pancakes? - ANSWER-Powdered
sugar & a rosette of whipped topping
What is the server garnish for Double Blueberry Pancakes? - ANSWER-Rousette
of Whipped Topping
What is the difference between over-easy and over-medium eggs? - ANSWER-The
whites around the yolk are firm for over-medium eggs and soft for over-easy.
What accompanies all large salads? - ANSWER-Nothing
The "Denver Mix" contains what 2 ingredients? - ANSWER-Equal parts diced
onions and diced bell peppers
