B250C Module 3 Exam (Elements of
Effective Leader Interpersonal Skills)
Which type of counseling involves a specific event or situation? - CORRECT
ANSWER-Event
When opening a counseling session, the counselor should
_________________? - CORRECT ANSWER-Make a friendly greeting and be
courteous
In the prescriptive phase of mentoring, the mentor _______________. -
CORRECT ANSWER-Builds the mentees confidence
The mentor suggests new strategies and questions in which phase of the
mentoring process? - CORRECT ANSWER-Persuasive
Benefits gained by a mentee include ______________? - CORRECT
ANSWER-Building of confidence
A female is in the office and makes the following statement to her co-workers:
This is all the fault of the president and members of congress. - CORRECT
ANSWER-Unacceptable
A male is in the office and makes the following statement to a female co-worker:
"You look smoking hot today." - CORRECT ANSWER-Unacceptable
What is the ability to approach matters in a considerate and beneficial way? -
CORRECT ANSWER-Tact
What characteristic of feedback explains to the mentee what has been directly
observed? - CORRECT ANSWER-Direct
What characteristic of feedback provides timely feedback to a mentee? -
CORRECT ANSWER-Frequent
Effective Leader Interpersonal Skills)
Which type of counseling involves a specific event or situation? - CORRECT
ANSWER-Event
When opening a counseling session, the counselor should
_________________? - CORRECT ANSWER-Make a friendly greeting and be
courteous
In the prescriptive phase of mentoring, the mentor _______________. -
CORRECT ANSWER-Builds the mentees confidence
The mentor suggests new strategies and questions in which phase of the
mentoring process? - CORRECT ANSWER-Persuasive
Benefits gained by a mentee include ______________? - CORRECT
ANSWER-Building of confidence
A female is in the office and makes the following statement to her co-workers:
This is all the fault of the president and members of congress. - CORRECT
ANSWER-Unacceptable
A male is in the office and makes the following statement to a female co-worker:
"You look smoking hot today." - CORRECT ANSWER-Unacceptable
What is the ability to approach matters in a considerate and beneficial way? -
CORRECT ANSWER-Tact
What characteristic of feedback explains to the mentee what has been directly
observed? - CORRECT ANSWER-Direct
What characteristic of feedback provides timely feedback to a mentee? -
CORRECT ANSWER-Frequent