CRAT Practice Test
What should be done when a patient reports that his or her demographic information is
incorrect?
A. Request written documentation
B. Cross out the incorrect information
C. Call the referring doctors office to request another enrollment form
D. Follow the organizational procedure and correct the error immediately
D. Follow the organizational procedure and correct the error immediately.
In the absence of a release form, a patients health information may be shared with the
patients _____ without committing a HIPAA violation
A. Child
B. Spouse
C. Physician
D. Verbally reported power of attorney
C. Physician
In addition to the patients name, all of the following can be used in the patient identification
process except the patients...
A. Room number
B. Account number
C. Last four digits of SSN
D. Medical record number
A. Room number
When is it appropriate to contact a patients family member?
A. Never
B. Only if the patient is non-compliant
C. Only if his or her physician gives permission
D. Only if the patient has signed a HIPAA form giving permission
D. Only if the patient has signed a HIPAA form giving permission
A nursing home calls a cardiology office requesting that a transtelephonic pacemaker check
be conducted on a new admission to the facility. The technician finds no medical record
indicating that the patient has been followed by the practice. What is the technicians next
step?
A. Schedule a cardiology consultation
B. Perform transtelephonic pacemaker check
C. Ask the nursing home staff to arrange for transportation to the office
D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
, A transtelephonic technicians responsible for checking pacemakers in a cardiology office
note that a particular demographic area of their patient population has more problems with
unpredictable disconnections during transmissions than other locations. What is the MOST
APPROPRIATE next step for the technicians to take?
A. Create a list of patients who have had a problem with disconnections
B. Schedule the patients to come into the office with their monitors for the next pacemaker
evaluation
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
D. Ask the patients experiencing disconnections which long distance provider they are using
and document it
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
A testing facility is ordered to send a mobile cardiovascular telemetry monitor to a patient.
The testing facility notifies the cardiology office that the patients primary insurance does not
cover this type of service. The original order came from the patients PCP for palpitations. An
appropriate next step would be to...
A. Call the patient and advise them that their insurance will not cover the test
B. Place a 30-day patient-activated event monitor that is covered by the patients insurance
C. Call the patient to determine whether he or she has experienced any worse symptoms
than palpitations that may qualify him or her for the testing ordered
D. Contact the PCP's office and explain the issue regarding coverage, offering a different
type of monitor that would be covered by the patients insurance
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
A PCP's office calls the cardiology office. For a diagnosis of syncope, she orders a 48-hour
Holter monitor to be placed on a patient new to the cardiology office. The cardiology office is
unable to contact the patient by phone within the following 24 hours to schedule the patients
testing. What is the next step when arranging for this patients care?
A. Call the PCP's office to verify contact information
B. Keep trying to contact the patient by phone for at least a week
C. Send a registered letter to the patient with an appointment included
D. Mail a letter to the PCP's office with an appointment for the patient
A. Call the PCP's office to verify contact information
A patient with an event monitor calls the service to submit his recordings. What is the BEST
approach for recording the patients symptoms?
A. Using the patients verbiage
B. Translate to medical terminology
C. Use the diagnosis provided by the patients physician
D. Suggest likely symptoms associated with his recordings
What should be done when a patient reports that his or her demographic information is
incorrect?
A. Request written documentation
B. Cross out the incorrect information
C. Call the referring doctors office to request another enrollment form
D. Follow the organizational procedure and correct the error immediately
D. Follow the organizational procedure and correct the error immediately.
In the absence of a release form, a patients health information may be shared with the
patients _____ without committing a HIPAA violation
A. Child
B. Spouse
C. Physician
D. Verbally reported power of attorney
C. Physician
In addition to the patients name, all of the following can be used in the patient identification
process except the patients...
A. Room number
B. Account number
C. Last four digits of SSN
D. Medical record number
A. Room number
When is it appropriate to contact a patients family member?
A. Never
B. Only if the patient is non-compliant
C. Only if his or her physician gives permission
D. Only if the patient has signed a HIPAA form giving permission
D. Only if the patient has signed a HIPAA form giving permission
A nursing home calls a cardiology office requesting that a transtelephonic pacemaker check
be conducted on a new admission to the facility. The technician finds no medical record
indicating that the patient has been followed by the practice. What is the technicians next
step?
A. Schedule a cardiology consultation
B. Perform transtelephonic pacemaker check
C. Ask the nursing home staff to arrange for transportation to the office
D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
, A transtelephonic technicians responsible for checking pacemakers in a cardiology office
note that a particular demographic area of their patient population has more problems with
unpredictable disconnections during transmissions than other locations. What is the MOST
APPROPRIATE next step for the technicians to take?
A. Create a list of patients who have had a problem with disconnections
B. Schedule the patients to come into the office with their monitors for the next pacemaker
evaluation
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
D. Ask the patients experiencing disconnections which long distance provider they are using
and document it
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
A testing facility is ordered to send a mobile cardiovascular telemetry monitor to a patient.
The testing facility notifies the cardiology office that the patients primary insurance does not
cover this type of service. The original order came from the patients PCP for palpitations. An
appropriate next step would be to...
A. Call the patient and advise them that their insurance will not cover the test
B. Place a 30-day patient-activated event monitor that is covered by the patients insurance
C. Call the patient to determine whether he or she has experienced any worse symptoms
than palpitations that may qualify him or her for the testing ordered
D. Contact the PCP's office and explain the issue regarding coverage, offering a different
type of monitor that would be covered by the patients insurance
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
A PCP's office calls the cardiology office. For a diagnosis of syncope, she orders a 48-hour
Holter monitor to be placed on a patient new to the cardiology office. The cardiology office is
unable to contact the patient by phone within the following 24 hours to schedule the patients
testing. What is the next step when arranging for this patients care?
A. Call the PCP's office to verify contact information
B. Keep trying to contact the patient by phone for at least a week
C. Send a registered letter to the patient with an appointment included
D. Mail a letter to the PCP's office with an appointment for the patient
A. Call the PCP's office to verify contact information
A patient with an event monitor calls the service to submit his recordings. What is the BEST
approach for recording the patients symptoms?
A. Using the patients verbiage
B. Translate to medical terminology
C. Use the diagnosis provided by the patients physician
D. Suggest likely symptoms associated with his recordings
