VERIFIED QUESTION AND CORRECT
ANSWERS 100%
Which cycle describes members who are just surviving and living paycheck to paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save - ANS-Earn/Spend/earn/spend
Financial counselors who don't use what they know about hemispheric thinking may fall into the trap of:
a. Assuming the member will succeed if they work with the counsellor
b. Asking too many questions
c. Telling the member what they should do
d. Presenting information to a member in a manner that might not be the best way to communicate -
ANS-presenting information to a member in a manner that might not be the best way to communicate
, Using a hard approach, rather than a soft approach, with members:
a. Reminds members they are in control
b. Communicates in an orderly, specific and straight-forward way
c. Correlates with the right side of the brain
d. Offers possibilities and suggestions - ANS-Communicates in an orderly, specific and straight-forward
way
The Johari Window describes four zones. When working with a member the Hidden Zone represents:
a. Information that is known to the counselor and the member
b. Information that is known to the counselor and not the member
c. Information that is known to the member and not the counselor
d. Information that is not known to either the member or the counselor - ANS-Information that is known
to the member and not the counselor
Which type of counseling should a counselor use when a member is preparing for a large purchase?
a. Preventive
b. Procedural
c. Productive
d. Remedial - ANS-Preventive
Which of the following is NOT a counseling element
a. Budget
b. Credit.
c. Debt
d. Savings - ANS-Savings
Which of the following is a closed-ended question?
a. Tell me more about that?