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C464 WGU QUESTIONS AND ANSWERS LATEST UPDATE

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C464 WGU QUESTIONS AND ANSWERS LATEST UPDATE Linear Model Basic components of a simple exchange between 2 people. Straight forward process Phases of Linear model Phase 1 Deciding on message Phase 2 Encoding the message Phase 3 Transmitting the message Phase 4 Perceiving the message Phase 5 Decoding and assigning the meaning to the message Transactional Model More realistic then the linear model. Transactional Model is Dependent on many factors such as context, relationship between communicators, socio-cultural situation Stages of Perception Selection Organization Interpretation Selective exposure attend info that reinforces existing belief and disregard info that is at odds with our current positon Selective attention once we are engaged in a particular interaction we focus on certain info and ignore other info Selective recall we remember things that we agree with rather then things that are contrary to our beliefs Organization Figure/ground Closure-fill in missing info Proximity/physical closeness Similarity Interpretation We can assign meaning to stimuli Identity You express your cultural and group affiliation Current internal state How people perceive stimuli involves how they are feeling Locus of causation

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C464 WGU QUESTIONS AND ANSWERS LATEST
UPDATE

Linear Model
Basic components of a simple exchange between 2 people. Straight forward process
Phases of Linear model
Phase 1 Deciding on message
Phase 2 Encoding the message
Phase 3 Transmitting the message
Phase 4 Perceiving the message
Phase 5 Decoding and assigning the meaning to the message
Transactional Model
More realistic then the linear model.
Transactional Model is
Dependent on many factors such as context, relationship between communicators,
socio-cultural situation
Stages of Perception
Selection
Organization
Interpretation
Selective exposure
attend info that reinforces existing belief and disregard info that is at odds with our
current positon
Selective attention
once we are engaged in a particular interaction we focus on certain info and ignore
other info
Selective recall
we remember things that we agree with rather then things that are contrary to our
beliefs
Organization
Figure/ground
Closure-fill in missing info
Proximity/physical closeness
Similarity
Interpretation
We can assign meaning to stimuli
Identity
You express your cultural and group affiliation
Current internal state
How people perceive stimuli involves how they are feeling
Locus of causation

, Refers to whether the communicators behavior was motivated by an internal state or an
external state
Self-presentation
Strategic development and use of verbal and non verbal messages that result others
making conclusions about the kind of individual you are
Impression management
Deliberate use of verbal/nonverbal messages to create a particular impression among
others
Plan for Effective Self-presentation
Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
Co-Culture
Reflect the unique beliefs, ways of thinking, communication patterns and styles, and
customs of members of particular groups that exist within the umbrella culture. Ex.
Marines, college students, crossfit, pet owners
Individualism
Values people who are assertive and speak for themselves, independent and not reliant
on others. Remain somewhat emotionally distant from others
Collectivism
Value their membership in their particular in-group to such an extent that they place a
greater importance on their role within the group
High context communication
Rely heavily on environmental cues
Low context communication
Require explicit or clean verbal messages. Spoon feed what is expected
Feminine
Nurturing, friendly, affectionate, compassionate, warm, supportive
Masculine
Assertive, ambitious, success-oriented, competitive, cold
Monochronic
Work on one thing at a time. They are very punctual and rarely cancel
Polychronic
Work on multiple things at one time. Very chaotic and unfocused
Ethnocentrism
Belief that one's own culture and lifestyle is superior to all others
High power distance
Unlikely to question the actions and statements of people with a lot of power or of a high
rank in society at work or within a family. (Philippines, Mexico, Venezuela, India,
Singapore, Brazil, Vietnam, China and France)
Low power distance
People tend to communicate in ways that promote equality and diminish the barriers
between people that status and rank create (Israel, Denmark, Sweden, great Britain,
Germany, Canada and US)
Culture

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