HR Management Exam 1 Review 2024
What is (HRM) Human Resource Management? **** the policies, practices, and procedures (systems)
that influence employees (Behavior, attitudes, and performance are factors)
HRM has two main practices that are (two most important goals): **** Performance (if we implement
this training, will it enhance performance and add value in terms of money?) and Retention (turnover)
Human resource vs human capital **** Human resource: Employees are resources of the employer
Human Capital: employees described in terms of characteristics that add economic value to the
organization
HRM vs SHRM **** Human resource mgmt: the policies, practices, and procedures (systems) that
influence employees.
Strategic HRM: the policies, practices, and procedures that influence employees behaviors, attitudes and
performance... ultimately drive organizational performance (More goal oriented than basic HRM)
Characteristics of human capital **** -Human capital creates sustainable and competitive advantage
because they are:
-Valuable, Rare, Cannot be easily imitated, No good substitutes
-Example: Trevor Lawrence @ Clemson - rare/valuable
Why is evidence-based (data-based) HRM important? **** Evidence Based HR: Specific details as to
how HR contributes to a company's competitive advantage
Decisions should be based on data, not just intuition. Data is much more reliable
-Should demonstrate how HR practices influence the bottom line as well as key stakeholders
What is positive HR? **** psychology driven in the workplace - dealing with people's minds
, What is negativity bias, and how does it impact employees & business operations? **** -People
perceive ambiguous or neutral information more negatively than positively
-Negativity narrows our focus and ability to process information
What is psychological safety, and why is it so important? **** Making sure people feel safe and are able
to speak their mind - feeling comfortable in the workplace
Being able to criticize supervisor
Promote group discussion → able to enhance performance
What is HPWS and its characteristics of knowledge workers? **** High Performance work system
-Workers having knowledge of the business functioning, data, market, customers ex... know what the
company needs to succeed.
Psychological contract **** what employees expect from their employers in exchange for their efforts,
works vice versa
Transactional psychological contract **** more tangible stuff, pay, benefits
Relational/conditional psychological contract **** good culture, support, flexibility, safety, recognition,
What is EEO and what is it? **** Equal Employment Opportunity
Condition in which all individuals have an equal chance for employment regardless of their race, color,
religion, sex, age, disability, or national origin
What Is the EEOC Responsible for Enforcing? **** Equal Employment Opportunity Commission
Responsible for enforcing most of EEO laws
Investigates and resolves complaints about ---Discrimination
What is (HRM) Human Resource Management? **** the policies, practices, and procedures (systems)
that influence employees (Behavior, attitudes, and performance are factors)
HRM has two main practices that are (two most important goals): **** Performance (if we implement
this training, will it enhance performance and add value in terms of money?) and Retention (turnover)
Human resource vs human capital **** Human resource: Employees are resources of the employer
Human Capital: employees described in terms of characteristics that add economic value to the
organization
HRM vs SHRM **** Human resource mgmt: the policies, practices, and procedures (systems) that
influence employees.
Strategic HRM: the policies, practices, and procedures that influence employees behaviors, attitudes and
performance... ultimately drive organizational performance (More goal oriented than basic HRM)
Characteristics of human capital **** -Human capital creates sustainable and competitive advantage
because they are:
-Valuable, Rare, Cannot be easily imitated, No good substitutes
-Example: Trevor Lawrence @ Clemson - rare/valuable
Why is evidence-based (data-based) HRM important? **** Evidence Based HR: Specific details as to
how HR contributes to a company's competitive advantage
Decisions should be based on data, not just intuition. Data is much more reliable
-Should demonstrate how HR practices influence the bottom line as well as key stakeholders
What is positive HR? **** psychology driven in the workplace - dealing with people's minds
, What is negativity bias, and how does it impact employees & business operations? **** -People
perceive ambiguous or neutral information more negatively than positively
-Negativity narrows our focus and ability to process information
What is psychological safety, and why is it so important? **** Making sure people feel safe and are able
to speak their mind - feeling comfortable in the workplace
Being able to criticize supervisor
Promote group discussion → able to enhance performance
What is HPWS and its characteristics of knowledge workers? **** High Performance work system
-Workers having knowledge of the business functioning, data, market, customers ex... know what the
company needs to succeed.
Psychological contract **** what employees expect from their employers in exchange for their efforts,
works vice versa
Transactional psychological contract **** more tangible stuff, pay, benefits
Relational/conditional psychological contract **** good culture, support, flexibility, safety, recognition,
What is EEO and what is it? **** Equal Employment Opportunity
Condition in which all individuals have an equal chance for employment regardless of their race, color,
religion, sex, age, disability, or national origin
What Is the EEOC Responsible for Enforcing? **** Equal Employment Opportunity Commission
Responsible for enforcing most of EEO laws
Investigates and resolves complaints about ---Discrimination
