Popeyes Service Assessment Questions and Answers 100% Pass

Popeyes Service Assessment Questions and Answers 100% Pass 1 level #20 scoop How much rice goes into the regular size container of Red Beans and Rice 4 legs, 4 thighs, 4 wings, and 4 breasts Pieces packaged into a 16 piece box mixed Side item holding bin Where cupped side items are hot held Popeyes Signature Sides Biscuits, Cole Slaw, Red Beans and Rice, Mashed Potatoes, Cajun Fries, and Cajun Rice 170°F Minimum water temperature in the steam table 20 minutes Hold time for nuggets under the heat lamps What our guests expect Great food, friendly service, clean restaurants Service from the heart Is delivered with care, concern, respect, and appreciation for the guest Numbers on the clock Numbers on the Quality Control bars are numbered correspond with these H.E.A.R.T. Hear, Empathize, Apologize, Resolve, Thank What would Annie Do? Be Kind, Be Helpful, Be Consistent. The two-handed method Collect money with one hand an give the drink [cup] to the guest with the other Inform the guest of the wait time for that item First think you do when a guest orders a cook-to-order item 12 Quality Control bar used if chicken is pulled from the fryer at 2:30 and expires in 30 minutes 15. A warm, genuine greeting Shows the guest that you are ready to serve them, you care that they are dining at Popeyes, you are treating them like family