NUR 513 Chapter 18 Questions and
Answers
The nurse manager is concerned about the apparent lack of staff motivation to improve
client
care on a unit. How should this manager use motivational theories to help improve this
situation?
1. Choose one theory that the manager thinks best suits the
situation. 2. Review several theories but use no more than two.
3. Combine theories to develop a plan for this specific unit.
4. Review the motivational theories, but don't depend on any of them to work in the real
world - ANS-3
There is substantial unrest among the staff of an intensive care unit that has resulted in
negative client outcomes. Which employee factors should the manager assess first? 1.
Motivation and ability to be effective in the job
2. The age of employees and their social background
3. Gender and educational preparation of staff
4. Experience base of employees and their attitude toward the job - ANS-1
A registered nurse is dissatisfied with the wages and health benefits available in his
current
position and decides to seek other employment. This employee's frustration is most
linked to which motivational theory?
1. Reinforcement theory
2. Process theory
3. Content theory
4. Equity theory - ANS-3
In an attempt to decrease tardiness, a hospital gives employees an extra hour's pay for
each wage period that the employee has not been late for work. This incentive program
is an example
of which theory?
1. Expectancy
2. Shaping
3. Equity
, 4. Goal-setting - ANS-1
The hospital has initiated a new fall risk assessment tool. The nurse manager would like
to
reward those staff members who use the tool regularly. Which method of reinforcement
would
be most successful in getting long-term compliance?
1. A coupon for free lunch for staff members each time they use the tool 2. A
counseling session with the nurse manager when the assessment tool has not
been used
3. A coupon for a free lunch for staff members who, according to a medical record
review of
nursing documentation, consistently use the tool correctly
4. A pizza party for the staff when there is 100% compliance - ANS-3
The nursing administration has instituted a horizontal promotion system within the
nursing
department. What benefit is this program to the staff nurse?
1. The most competent nurses will rise to managerial positions.
2. It rewards the nurse's clinical excellence.
3. Over time the nurse will move steadily upward through the levels.
4. The process is practice based rather than research based. - ANS-2
A nurse manager is investigating the application of the principles of equity theory to
rewarding staff. Which options are rewards that the manager could influence?
Select all that apply.
1. Job satisfaction
2. Prestige
3. Pay
4. Ability
5. Effort - ANS-1,2
The nurse manager has identified physical assessment skills lacking in a new RN.
Using goal-setting theory, which statement by the manager would be the most effective
in enhancing the
RN's assessment skills?
1. You need to work on your health assessment skills before your next employee
evaluation.
2. Get someone to help you with your health assessment skills by the end of the month.
3. Read a health assessment book and practice your skills.
Answers
The nurse manager is concerned about the apparent lack of staff motivation to improve
client
care on a unit. How should this manager use motivational theories to help improve this
situation?
1. Choose one theory that the manager thinks best suits the
situation. 2. Review several theories but use no more than two.
3. Combine theories to develop a plan for this specific unit.
4. Review the motivational theories, but don't depend on any of them to work in the real
world - ANS-3
There is substantial unrest among the staff of an intensive care unit that has resulted in
negative client outcomes. Which employee factors should the manager assess first? 1.
Motivation and ability to be effective in the job
2. The age of employees and their social background
3. Gender and educational preparation of staff
4. Experience base of employees and their attitude toward the job - ANS-1
A registered nurse is dissatisfied with the wages and health benefits available in his
current
position and decides to seek other employment. This employee's frustration is most
linked to which motivational theory?
1. Reinforcement theory
2. Process theory
3. Content theory
4. Equity theory - ANS-3
In an attempt to decrease tardiness, a hospital gives employees an extra hour's pay for
each wage period that the employee has not been late for work. This incentive program
is an example
of which theory?
1. Expectancy
2. Shaping
3. Equity
, 4. Goal-setting - ANS-1
The hospital has initiated a new fall risk assessment tool. The nurse manager would like
to
reward those staff members who use the tool regularly. Which method of reinforcement
would
be most successful in getting long-term compliance?
1. A coupon for free lunch for staff members each time they use the tool 2. A
counseling session with the nurse manager when the assessment tool has not
been used
3. A coupon for a free lunch for staff members who, according to a medical record
review of
nursing documentation, consistently use the tool correctly
4. A pizza party for the staff when there is 100% compliance - ANS-3
The nursing administration has instituted a horizontal promotion system within the
nursing
department. What benefit is this program to the staff nurse?
1. The most competent nurses will rise to managerial positions.
2. It rewards the nurse's clinical excellence.
3. Over time the nurse will move steadily upward through the levels.
4. The process is practice based rather than research based. - ANS-2
A nurse manager is investigating the application of the principles of equity theory to
rewarding staff. Which options are rewards that the manager could influence?
Select all that apply.
1. Job satisfaction
2. Prestige
3. Pay
4. Ability
5. Effort - ANS-1,2
The nurse manager has identified physical assessment skills lacking in a new RN.
Using goal-setting theory, which statement by the manager would be the most effective
in enhancing the
RN's assessment skills?
1. You need to work on your health assessment skills before your next employee
evaluation.
2. Get someone to help you with your health assessment skills by the end of the month.
3. Read a health assessment book and practice your skills.
