CHAPTER 7 INDIVIDUAL AND GROUP
DECISION MAKING TEST QUESTIONS
WITH CORRECT ANSWERS { GRADED
A+}
decision - ✔✔choice made from among available alternatives
decision making - ✔✔process of identifying and choosing alternative courses of
action
rational model of decision making (classical model) - ✔✔explains how managers
should make decisions. It assumes managers will make logical decisions that are
the optimal means of furthering the organization's best interests.
problems - ✔✔difficulties that inhibit the achievement of goals
opportunities - ✔✔situations that present possibilities for exceeding existing goals
, diagnosis - ✔✔analyzing the underlying causes
Nonrational models of decision making - ✔✔explain how managers make
decisions; they assume that decision making is nearly always uncertain and risky,
making it difficult for managers to make optimal decisions
bounded rationality - ✔✔that the ability of decision makers to be rational is
limited by numerous constraints, such as complexity, time, money, and other
resources, and their cognitive capacity, values, skills, habits, and unconscious
reflexes.
hubris - ✔✔Extreme and inflated sense of pride, certainty, and confidence
satisficing model - ✔✔managers seek alternatives until they find one that is
satisfactory, not optimal
intuition - ✔✔making a choice without the use of conscious thought or logical
inference
Ethics officer - ✔✔someone trained about matters of ethics in the workplace,
particularly about resolving ethical dilemmas
decision tree - ✔✔is a graph of decisions and their possible consequences; it is
used to create a plan to reach a goal.
DECISION MAKING TEST QUESTIONS
WITH CORRECT ANSWERS { GRADED
A+}
decision - ✔✔choice made from among available alternatives
decision making - ✔✔process of identifying and choosing alternative courses of
action
rational model of decision making (classical model) - ✔✔explains how managers
should make decisions. It assumes managers will make logical decisions that are
the optimal means of furthering the organization's best interests.
problems - ✔✔difficulties that inhibit the achievement of goals
opportunities - ✔✔situations that present possibilities for exceeding existing goals
, diagnosis - ✔✔analyzing the underlying causes
Nonrational models of decision making - ✔✔explain how managers make
decisions; they assume that decision making is nearly always uncertain and risky,
making it difficult for managers to make optimal decisions
bounded rationality - ✔✔that the ability of decision makers to be rational is
limited by numerous constraints, such as complexity, time, money, and other
resources, and their cognitive capacity, values, skills, habits, and unconscious
reflexes.
hubris - ✔✔Extreme and inflated sense of pride, certainty, and confidence
satisficing model - ✔✔managers seek alternatives until they find one that is
satisfactory, not optimal
intuition - ✔✔making a choice without the use of conscious thought or logical
inference
Ethics officer - ✔✔someone trained about matters of ethics in the workplace,
particularly about resolving ethical dilemmas
decision tree - ✔✔is a graph of decisions and their possible consequences; it is
used to create a plan to reach a goal.
