HD 205 TEST 1 QUESTIONS WITH COMPLETE ANSWERS { GUARANTEED A+}

HD 205 TEST 1 QUESTIONS WITH

COMPLETE ANSWERS { GUARANTEED

A+}




3 growth zones - ✔✔comfort, growth, panic


comfort zone - ✔✔State of over-competence


Growth zone - ✔✔Balance between over-competence and over-challenged


Panic zone - ✔✔State of over-challenged


constructive feedback - ✔✔Focuses on being specific, applicable, immediate, and

intends to help the speaker to improve


Feedback - ✔✔Verbal or nonverbal processes to share feelings about behaviors


Counterfeit feedback - ✔✔Questions that make statements


Sincere feedback - ✔✔Genuine requests for new information

, Providing feedback strategies - ✔✔1: establish trust


2: focus on I not you statements


3: be detailed and descriptive


4: don't exaggerate


5: give solution


6: keep comments impersonal


7: be timely and honest


8: be prepared and ongoing


Communication is - ✔✔A transactional meaning-making process. In which

individuals create, share, and regulate meaning


Communication characteristics - ✔✔-a process


-involves cues


-occurs in context


-is transactional


5 types of communication - ✔✔Intrapersonal (yourself)