COMPLETE ANSWERS { GUARANTEED
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3 growth zones - ✔✔comfort, growth, panic
comfort zone - ✔✔State of over-competence
Growth zone - ✔✔Balance between over-competence and over-challenged
Panic zone - ✔✔State of over-challenged
constructive feedback - ✔✔Focuses on being specific, applicable, immediate, and
intends to help the speaker to improve
Feedback - ✔✔Verbal or nonverbal processes to share feelings about behaviors
Counterfeit feedback - ✔✔Questions that make statements
Sincere feedback - ✔✔Genuine requests for new information
, Providing feedback strategies - ✔✔1: establish trust
2: focus on I not you statements
3: be detailed and descriptive
4: don't exaggerate
5: give solution
6: keep comments impersonal
7: be timely and honest
8: be prepared and ongoing
Communication is - ✔✔A transactional meaning-making process. In which
individuals create, share, and regulate meaning
Communication characteristics - ✔✔-a process
-involves cues
-occurs in context
-is transactional
5 types of communication - ✔✔Intrapersonal (yourself)