Information Systems Operations
Management Final
Enterprise-level management and use of __________ require a unique perspective and a
different skill set. - correct answer-Information Systems
__________ spending represents a significant portion of corporate budgets. - correct
answer-Information Technology
In addition to financial issues, managers must know how to mesh technology and
__________ to create effective work processes. - correct answer-People
The proliferation of new technologies creates a business environment filled with
__________. - correct answer-Opportunities
To be knowledgeable participants, __________ must know about both using and managing
information. - correct answer-Managers
__________ is defined as the situation in which a company's current and emerging business
strategy is enabled and supported yet unconstrained by technology. - correct
answer-Alignment
A __________ is a coordinated set of actions to fulfill objectives, purposes, and goals. -
correct answer-Strategy
A __________ is a plan articulating where a business seeks to go and how it expects to get
there. - correct answer-Business Strategy
__________ includes the organization's design as well as the choices it makes to define, set
up. coordinate, and control its work processes. - correct answer-Organizational Strategy
__________ is defined as using social IT to extend the reach of stakeholders, both
employees and those outside the enterprise walls. - correct answer-Collaboration
__________ from the 1960s to the 1990s was driven by internal organizational needs. -
correct answer-IS Strategy
Era VI has brought another paradigm shift in the use of information with an era of
__________. - correct answer-Hyperplenitude
The three major categories of IT capabilities are technical skills, IT management skills, and
__________ skills. - correct answer-Relationship
The __________ confronts many elements that influence the competitive environment of his
or her enterprise. - correct answer-General Manager
, Existing firms within an industry often try to reduce the threat of new __________ to the
marketplace by erecting barriers to entry. - correct answer-Entrants
__________ often have substantial power to affect the competitive environment. - correct
answer-Customers
Suppliers' bargaining power can reduce a firm's options and ultimately its __________. -
correct answer-Profitability
One way __________ differentiate themselves with an otherwise undifferentiated product is
through creative use of IS. - correct answer-Competitors
The value chain framework suggests that competition stems from __________ sources. -
correct answer-Two
The __________ helps a firm focus on adding value to the areas of most value to its
partners. - correct answer-Value Chain
__________ and TCS are both in the same business, but chose different organizational
structures to carry out their objectives. - correct answer-Cognizant
___________ strategy includes the organization's design, as well as the managerial choices
that define, set up, coordinate, and control its work processes. - correct
answer-Organizational
Decision _________ indicate who in the organization has the responsibility to initiate, supply
information for, approve, implement, and control various types of decisions. - correct
answer-Rights
Unity of Command means that each person has a single __________. - correct
answer-Supervisor
__________ organizational structure is an organizational form based on the concepts of
division of labor, specialization, span of control, and unity of command. - correct
answer-Hierarchical
__________ organizational structures are those that rely on highly decentralized decision
rights and utilize distributed information and communication systems to replace inflexible
hierarchical control with controls based on IS. - correct answer-Networked
___________ work can take on a completely new meaning with the use of Information
Technologies. - correct answer-Monitoring
IS makes it possible to __________ actual performance data against reams of standard and
historical data. - correct answer-Evaluate
Management Final
Enterprise-level management and use of __________ require a unique perspective and a
different skill set. - correct answer-Information Systems
__________ spending represents a significant portion of corporate budgets. - correct
answer-Information Technology
In addition to financial issues, managers must know how to mesh technology and
__________ to create effective work processes. - correct answer-People
The proliferation of new technologies creates a business environment filled with
__________. - correct answer-Opportunities
To be knowledgeable participants, __________ must know about both using and managing
information. - correct answer-Managers
__________ is defined as the situation in which a company's current and emerging business
strategy is enabled and supported yet unconstrained by technology. - correct
answer-Alignment
A __________ is a coordinated set of actions to fulfill objectives, purposes, and goals. -
correct answer-Strategy
A __________ is a plan articulating where a business seeks to go and how it expects to get
there. - correct answer-Business Strategy
__________ includes the organization's design as well as the choices it makes to define, set
up. coordinate, and control its work processes. - correct answer-Organizational Strategy
__________ is defined as using social IT to extend the reach of stakeholders, both
employees and those outside the enterprise walls. - correct answer-Collaboration
__________ from the 1960s to the 1990s was driven by internal organizational needs. -
correct answer-IS Strategy
Era VI has brought another paradigm shift in the use of information with an era of
__________. - correct answer-Hyperplenitude
The three major categories of IT capabilities are technical skills, IT management skills, and
__________ skills. - correct answer-Relationship
The __________ confronts many elements that influence the competitive environment of his
or her enterprise. - correct answer-General Manager
, Existing firms within an industry often try to reduce the threat of new __________ to the
marketplace by erecting barriers to entry. - correct answer-Entrants
__________ often have substantial power to affect the competitive environment. - correct
answer-Customers
Suppliers' bargaining power can reduce a firm's options and ultimately its __________. -
correct answer-Profitability
One way __________ differentiate themselves with an otherwise undifferentiated product is
through creative use of IS. - correct answer-Competitors
The value chain framework suggests that competition stems from __________ sources. -
correct answer-Two
The __________ helps a firm focus on adding value to the areas of most value to its
partners. - correct answer-Value Chain
__________ and TCS are both in the same business, but chose different organizational
structures to carry out their objectives. - correct answer-Cognizant
___________ strategy includes the organization's design, as well as the managerial choices
that define, set up, coordinate, and control its work processes. - correct
answer-Organizational
Decision _________ indicate who in the organization has the responsibility to initiate, supply
information for, approve, implement, and control various types of decisions. - correct
answer-Rights
Unity of Command means that each person has a single __________. - correct
answer-Supervisor
__________ organizational structure is an organizational form based on the concepts of
division of labor, specialization, span of control, and unity of command. - correct
answer-Hierarchical
__________ organizational structures are those that rely on highly decentralized decision
rights and utilize distributed information and communication systems to replace inflexible
hierarchical control with controls based on IS. - correct answer-Networked
___________ work can take on a completely new meaning with the use of Information
Technologies. - correct answer-Monitoring
IS makes it possible to __________ actual performance data against reams of standard and
historical data. - correct answer-Evaluate
