HR Certification Exam Questions With Verified Answers.

HR Certification Exam Questions With Verified Answers. What does EEO stand for? - answerFederal equal employment opportunity laws What do EEO laws mandate? - answerTwo things: 1. Employee communications (there must be notices placed in the work area saying you follow EEO standards & any other federal law) 2. Administrative record-keeping requirements Why can EEO record-keeping be daunting? What guidelines should you follow to make sure you are compliant? - answerDaunting: 1. Record-keeping laws can be different under state and federal rules 2. Some law requirements apply to all employers while some only apply to government contractors and subcontractors 3. Some laws depend on the # of employees or purpose 4. Some laws depend on industry, location, and customers 5. Retention periods can vary between state and federal laws Guidelines: 1. Study federal requirements 2. Study state requirements 3. If retention periods are different, follow the longer time period 4. Know that some states have laws regarding what personnel files can be accessed by employees 5. Create a system for keeping and deleting employee records 6. If you have a discrimination lawsuit, you must keep all files until the final disposition What is the Civil Rights Act of 1964? What does Title VII specifically pertain to? What types of businesses does Title VII apply to? - answerCivil Rights Act: Provided equal access to housing, employment, and education for african-americans, women, and minority groups Title VII: Part of the act that deals specifically with equal employment opportunities Businesses: Applies to private employers/unions with 15+ employees; state & local governments; educational institutions; public and private employment agencies What forms of discrimination does Title VII prevent? - answer1. Discrimination based on race, color, religion, sex, or national origin 2. Prevents forms of harassment, especially sexual 3. Discrimination due to pregnancy or childbirth 4. Provides equal opportunity to participate in training events so there is equal chance of advancement 5. Establishes the EEOC 6. Prohibits an employer from retaliating against an employee that files a complaint, registers an internal grievance, or participates in an investigation What is the EEOC? What do they do? - answerThe Equal Employment Opportunity Commission (EEOC). They stop and remedy unlawful employment discrimination stemming from race, color, national origin, religion, sex, age, disability, or genetic information in 3 ways: 1. They enforce federal statutes against discrimination 2. They provide guidance/opinions on how to interpret the laws 3. They use education, outreach, and technical assistance programs to prevent discrimination before it happens What are the 3 most common claims received by the EEOC? - answer1. Race discrimination (intentional harassment/hidden bias) 2. Sex/pregnancy discrimination 3. Retaliation What is a protected class in Title VII? - answerProtected Class: People who are covered under a federal or state anti-discrimination law and protected by the legal system What are the 4 unlawful behaviors identified in Title VII? - answerDisparate Treatment: Protected classes are intentionally treated differently than other employees and/or are evaluated by different standards Adverse/Disparate Impact: Rules applied to all employees have a different and more inhibiting effect on a protected class than on the majority Retaliation: Employer takes adverse action against an employee for an objection to discrimination Harassment: Unwelcome verbal, written, or physical conduct that creates a hostile/intimidating work environment Why is sexual harassment so important to prevent? What are the 2 forms of harassment? - answerSexual harassment is important to prevent because there are a large number of cases and there is a significant liability for employers Quid Pro Quo: When an employee has to choose between giving into a superiors sexual demands or giving into an economic benefits (raise, bonus, promotion, etc) Hostile Work Environment: When unwelcome conduct have the purpose/effect of interfering with an individuals work performance or creates an offensive work environment What 5 steps can be taken to decrease the chance of employer liability for sexual harassment? - answer1. Issue a strong policy against